Assistant Director of Testing

* Provides leadership in the development, implementation, and monitoring of procedures, goals, objectives, processes, and daily functions of the Testing Center.* Ensures accurate entry of test data into the campus-wide record keeping system.* Plan and facilitate installation and maintenance of computer hardware, software, and other equipment and supplies.* Ensure compliance with vendor agreements and professional standards (e.g., NCTA Professional Standards & Guidelines) and all University policies and procedures.* Administer and supervise a portfolio of exams (e.g., TSIA2/ACCUPLACER, CLEP, certification/licensure, make up exams, proctored distance education exams) in accordance with vendor rules and test security protocols.* Coordinate testing accommodations in collaboration with Disability Support Services (DSS) in accordance with ADA/Section 504 and vendor requirements.* Maintain secure testing environments (e.g., secure browsers/lockdown solutions, CCTV/monitoring, chain of custody, incident reporting).* Develop, update, and enforce standard operating procedures (SOPs) and incident response protocols.* Other duties assigned.* Evening and weekend work is required during peak testing periods.* Bachelor’s degree in applicable field or equivalent combination of education and experience.* Six (6) years of related experience in management.* Six (6) years experience in administering testing, analyzing testing or working in a testing environment.* Master’s degree in Higher Education, Educational Leadership, Assessment/Measurement, Business Administration, or related field.* Direct experience as a Test Center Administrator for national programs (e.g., Pearson VUE, CLEP) and with ACCUPLACER/TSIA2 administration.* Experience coordinating ADA/Section 504 accommodations within a testing environment.* Familiarity with NCTA Professional Standards & Guidelines; active involvement in NCTA or similar professional networks.* Experience with test security technologies (e.g., lockdown browsers, camera/monitoring systems) and appointment systems (e.g., RegisterBlast or similar).* Knowledge of test security standards, incident documentation, and chain of custody practices.* Knowledge of ADA/Section 504 and FERPA as applied to testing environments.* Ability to work with sensitive information and maintain confidentiality.* Ability to use the student information systems, BANNER.* Ability to learn and apply vendor specific policies and software platforms quickly.* Advanced skills in word processing, spreadsheets, and databases; ability to analyze and present data for decision making.* Skill in planning, prioritizing, and managing multiple deadlines in a high-volume environment.* Ability to organize and lead a team; recruit, train, schedule, and evaluate staff.* Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.**Summary of Employee Benefits:** The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS.The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee.Each member institution provides equal opportunity and access to all students, employees and prospective employees. #J-18808-Ljbffr