Assistant Director of Testing

* Provides leadership in the development, implementation, and monitoring of procedures, goals, objectives, processes, and daily functions of the Testing Center.* Ensures accurate entry of test data into the campus-wide record keeping system.* Plan and facilitate installation and maintenance of computer hardware, software, and other equipment and supplies.* Ensure compliance with vendor agreements and professional standards (e.g., NCTA Professional Standards & Guidelines) and all University policies and procedures.* Administer and supervise a portfolio of exams (e.g., TSIA2/ACCUPLACER, CLEP, certification/licensure, make up exams, proctored distance education exams) in accordance with vendor rules and test security protocols.* Coordinate testing accommodations in collaboration with Disability Support Services (DSS) in accordance with ADA/Section 504 and vendor requirements.* Maintain secure testing environments (e.g., secure browsers/lockdown solutions, CCTV/monitoring, chain of custody, incident reporting).* Develop, update, and enforce standard operating procedures (SOPs) and incident response protocols.* Other duties assigned.* Evening and weekend work is required during peak testing periods.* Bachelor’s degree in applicable field or equivalent combination of education and experience.* Six (6) years of related experience in management.* Six (6) years experience in administering testing, analyzing testing or working in a testing environment.* Master’s degree in Higher Education, Educational Leadership, Assessment/Measurement, Business Administration, or related field.* Direct experience as a Test Center Administrator for national programs (e.g., Pearson VUE, CLEP) and with ACCUPLACER/TSIA2 administration.* Experience coordinating ADA/Section 504 accommodations within a testing environment.* Familiarity with NCTA Professional Standards & Guidelines; active involvement in NCTA or similar professional networks.* Experience with test security technologies (e.g., lockdown browsers, camera/monitoring systems) and appointment systems (e.g., RegisterBlast or similar).* Knowledge of test security standards, incident documentation, and chain of custody practices.* Knowledge of ADA/Section 504 and FERPA as applied to testing environments.* Ability to work with sensitive information and maintain confidentiality.* Ability to use the student information systems, BANNER.* Ability to learn and apply vendor specific policies and software platforms quickly.* Advanced skills in word processing, spreadsheets, and databases; ability to analyze and present data for decision making.* Skill in planning, prioritizing, and managing multiple deadlines in a high-volume environment.* Ability to organize and lead a team; recruit, train, schedule, and evaluate staff.* Ability to work cooperatively with others and provide excellent customer service to students, employees, and the community.**Summary of Employee Benefits:** #J-18808-Ljbffr