Aramark
Guest Engagement Attendant- Yosemite - Yosemite Valley Lodge
Aramark, California, Missouri, United States, 65018
The Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Description
COMPENSATION: The Hourly rate for this position is $18.20 to $18.20. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Job Responsibilities
Greet and provide customer service to guests while anticipating their needs Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Book reservations, rentals, and coordinate registration Operate a register and/or software system to complete cash and credit card transactions. Answers phone calls and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate resolution of guest concerns Communicates closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
Previous guest services experience required Previous cash handling experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrate organizational skills, accuracy, and attention to detail About Aramark
Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark is an equal opportunities employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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COMPENSATION: The Hourly rate for this position is $18.20 to $18.20. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Job Responsibilities
Greet and provide customer service to guests while anticipating their needs Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. Book reservations, rentals, and coordinate registration Operate a register and/or software system to complete cash and credit card transactions. Answers phone calls and emails and delivers messages as needed. Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Coordinate resolution of guest concerns Communicates closely with all departments to ensure a seamless guest experience. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications
Previous guest services experience required Previous cash handling experience preferred Demonstrates excellent customer service skills Demonstrates interpersonal and communication skills, both verbal and written Demonstrate organizational skills, accuracy, and attention to detail About Aramark
Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. Aramark is an equal opportunities employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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