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Walmart

(USA) Vision Center Manager NL2 #1670

Walmart, West Wyomissing, Pennsylvania, United States

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Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in‑stock levels and inventory management, budgeting and forecasting sales and assessing economic trends and community needs. What you'll do

Models, enforces and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints and issues are resolved within Company guidelines and standards. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with Company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing Company programs and strategic initiatives. Directs the Vision Center Associates to ensure confidentiality of information, documentation and assigned records. Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating Members/Customers selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair and maintaining Optical equipment. Upholds the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing policies and procedures and suggesting resolutions. Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results. Demonstrates adaptability and promotes continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports the company mission, values and standards of ethics and integrity by implementing related action plans and applying the Open Door Policy in business processes. Respect the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported and connected, and promoting a culture of belonging. Attracts and retains talent, empowers and develops talent, and recognizes contributions and accomplishments. Act with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the community; participate in local giving and eliminating waste. Serve our customers and members by delivering results while putting the customer first and applying EDLP/EDLC models to plans. Make decisions based on data insights and analysis, balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, partners and communities. Strive for excellence by displaying curiosity, taking calculated risks, and encouraging learning from mistakes; drive continuous improvements and adopt new technologies and skills. Minimum Qualifications

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience. High school diploma or equivalent. Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules. Preferred Qualifications

Supervising Associates Primary Location

1135 Berkshire Blvd, Wyomissing, PA 19610-1243, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

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