Walmart
Director, UX Design of Experience Strategy–Merchandising
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary...
Sam’s Club aims to turn merchandising into a predictive engine that keeps shelves full, costs low, and experiences effortless. The Director of Experience Strategy – Merchandising will drive the transformation of merchandising and product placement systems to create seamless, efficient, and intelligent experiences for associates, suppliers, and internal business partners. This role focuses on designing end-to-end merchandising experiences that reduce friction, anticipate needs, and leverage emerging technologies such as AI and agentive systems to improve accuracy, efficiency, and business value.
What you'll do...
Reimagine Merchandising Journeys
– Within 6 months, design a unified merchandising experience strategy that improves decision-making, reduces inefficiencies, and optimizes product availability.
Integrate AI & Intelligent Systems
– Partner with business, product, and engineering teams to pilot agentive tools that streamline ordering, forecasting, and product placement decisions. Deliver at least one AI-driven merchandising initiative in the first year.
Lead Cross-Functional Squads
– Facilitate squads that connect business, design, and product to solve critical B2B challenges. Establish measurable outcomes related to in-stock performance, supplier efficiency, and cost savings.
Future-Focused Innovation
– Develop a merchandising blueprint looking 2–3 years ahead, illustrating how advanced systems and intelligent agents will shape the future of supply chain experience.
Measure Outcomes
– Define KPIs for system usability, error reduction, and efficiency gains; iteratively improve based on data and feedback.
What you'll bring
Proven track record in B2B, Enterprise, SaaS, operational, or supply chain design systems.
Ability to design complex workflows and simplify interactions for associates and suppliers.
Exposure to AI/agentive technologies focusing on systems automation and decision support.
Strong design thinking facilitation skills for aligning diverse stakeholders.
Experience integrating research insights into product roadmaps and workflows.
Leadership skills to mentor teams and lead large-scale transformations.
Expertise in delivering cohesive experiences aligned with experience principles to meet user and business needs.
Additional Benefits We offer competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other perks. For more details, visit
One.Walmart .
Qualifications Minimum qualifications include a bachelor’s degree in UI/UX design, graphic design, product design, or related fields, with 6+ years of experience in UI/UX, multimedia, or a related area, and 3+ years of supervisory experience. Preferred qualifications include design certifications, a master’s degree, industry experience, and a background in creating accessible digital experiences following WCAG 2.2 AA standards.
Location 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
#J-18808-Ljbffr
What you'll do...
Reimagine Merchandising Journeys
– Within 6 months, design a unified merchandising experience strategy that improves decision-making, reduces inefficiencies, and optimizes product availability.
Integrate AI & Intelligent Systems
– Partner with business, product, and engineering teams to pilot agentive tools that streamline ordering, forecasting, and product placement decisions. Deliver at least one AI-driven merchandising initiative in the first year.
Lead Cross-Functional Squads
– Facilitate squads that connect business, design, and product to solve critical B2B challenges. Establish measurable outcomes related to in-stock performance, supplier efficiency, and cost savings.
Future-Focused Innovation
– Develop a merchandising blueprint looking 2–3 years ahead, illustrating how advanced systems and intelligent agents will shape the future of supply chain experience.
Measure Outcomes
– Define KPIs for system usability, error reduction, and efficiency gains; iteratively improve based on data and feedback.
What you'll bring
Proven track record in B2B, Enterprise, SaaS, operational, or supply chain design systems.
Ability to design complex workflows and simplify interactions for associates and suppliers.
Exposure to AI/agentive technologies focusing on systems automation and decision support.
Strong design thinking facilitation skills for aligning diverse stakeholders.
Experience integrating research insights into product roadmaps and workflows.
Leadership skills to mentor teams and lead large-scale transformations.
Expertise in delivering cohesive experiences aligned with experience principles to meet user and business needs.
Additional Benefits We offer competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other perks. For more details, visit
One.Walmart .
Qualifications Minimum qualifications include a bachelor’s degree in UI/UX design, graphic design, product design, or related fields, with 6+ years of experience in UI/UX, multimedia, or a related area, and 3+ years of supervisory experience. Preferred qualifications include design certifications, a master’s degree, industry experience, and a background in creating accessible digital experiences following WCAG 2.2 AA standards.
Location 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
#J-18808-Ljbffr