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Convergys

Supervisor, IT Operations (TCF)

Convergys, Mission, Kansas, United States

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Supervisor, IT Operations (TCF) page is loaded## Supervisor, IT Operations (TCF)locations:

PHL Clarktime type:

Full timeposted on:

Posted Todaytime left to apply:

End Date: October 17, 2025 (8 days left to apply)job requisition id:

R1654044Job Title:Supervisor, IT Operations (TCF)Job Description- Supervisor will help the IT manager lead the team supporting the 4 sites 24/7. Attend site leadership meetings representing IT. Help IT manager on client meetings and audits.

- He will provide day-to-day supervision ensuring consistent management across all sites. This role will optimize resource allocation and enhance accountability.

- The supervisor will provide mentoring, training and performance feedback, promoting a more engaged and capable workforce while reducing turnover.

- He will serve as POC for stakeholders improving communication and decision-making in cross-site coordination scenarios.- Supervisor will help the IT manager lead the team supporting the 4 sites 24/7. Attend site leadership meetings representing IT. Help IT manager on client meetings and audits.

- He will provide day-to-day supervision ensuring consistent management across all sites. This role will optimize resource allocation and enhance accountability.

- The supervisor will provide mentoring, training and performance feedback, promoting a more engaged and capable workforce while reducing turnover.

- He will serve as POC for stakeholders improving communication and decision-making in cross-site coordination scenarios.Location:PHL ClarkLanguage Requirements:EnglishTime Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.

But we’re so much more.

Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.

Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology,

and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr