Transdev
Overview
Dispatch Supervisor Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Location
Melrose Park, IL Benefits
Vacation: up to two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 2 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities
Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance Respond to customer questions and concerns about no shows, cancellations, and missed trips Manage vehicle operator emergency situations & escalate calls Supervise staff on weekends and evenings Manage department reports and other communication tools Train new employees Other duties as required Qualifications
High school diploma or GED equivalent Minimum of 2-3 years of transit supervisory experience preferred Excellent communication & interpersonal skills Must be able to work shifts or flexible work schedules as needed Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Physical Requirements
The essential functions of this position require the ability to work outside in varying temperature, weather, and humidity conditions (100% of the job is performed outside) and to work alone and in remote locations Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 lbs; lift material weighing up to 50 lbs with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to dust, vehicle fumes and noise Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR.TalentAcquisition@transdev.com Other
Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must be eligible to work in the United States without sponsorship now or in the future and successfully pass a pre-employment drug screen. California applicants: Please click Here for CA Employee Privacy Policy. About Transdev: Transdev operates transportation systems, maintains vehicle fleets, and delivers mobility solutions across the U.S. and globally. For more information, visit www.TransdevNA.com.
#J-18808-Ljbffr
Dispatch Supervisor Transdev in Melrose Park, IL is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Location
Melrose Park, IL Benefits
Vacation: up to two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 2 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities
Oversee and assist road service and trip performance measures, i.e. route start time, on-time performance, incidents, oversee dispatch performance Respond to customer questions and concerns about no shows, cancellations, and missed trips Manage vehicle operator emergency situations & escalate calls Supervise staff on weekends and evenings Manage department reports and other communication tools Train new employees Other duties as required Qualifications
High school diploma or GED equivalent Minimum of 2-3 years of transit supervisory experience preferred Excellent communication & interpersonal skills Must be able to work shifts or flexible work schedules as needed Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Physical Requirements
The essential functions of this position require the ability to work outside in varying temperature, weather, and humidity conditions (100% of the job is performed outside) and to work alone and in remote locations Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 lbs; lift material weighing up to 50 lbs with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to dust, vehicle fumes and noise Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR.TalentAcquisition@transdev.com Other
Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must be eligible to work in the United States without sponsorship now or in the future and successfully pass a pre-employment drug screen. California applicants: Please click Here for CA Employee Privacy Policy. About Transdev: Transdev operates transportation systems, maintains vehicle fleets, and delivers mobility solutions across the U.S. and globally. For more information, visit www.TransdevNA.com.
#J-18808-Ljbffr