Business Data Analyst Job at Jobs via Dice in Charlotte

Job Summary

Kforce is hiring a Business Data Analyst in Charlotte, NC. The role supports infrastructure lifecycle management and asset optimization across data center environments. The analyst blends analytical rigor with project coordination, forecasting end‑of‑life cycles, managing asset data through CMDB (Cherwell), and improving processes for storage and server infrastructure.

Responsibilities

• Perform data collection, forecasting, and analysis for hardware lifecycle management, including storage, servers, and workplace infrastructure.
• Maintain and enhance asset data accuracy within CMDB (Cherwell).
• Coordinate projects such as the Storage Replacement Project and data center scheduling initiatives.
• Partner with hardware, operations, and platform teams to track progress and align asset management activities.
• Create dashboards and visualizations in Tableau to support infrastructure decision‑making.
• Design and document workflows and processes using Lucidchart or Visio.
• Identify and implement process improvements to streamline lifecycle management and reporting activities.

Qualifications

• Experience building visualizations and reports in Tableau.
• Working knowledge of CMDB and Cherwell preferred.
• Solid understanding of data center infrastructure, hardware lifecycle (EOL cycles), and storage/server environments.
• Proficient in SQL (intermediate to advanced querying).
• Strong Excel skills, including pivot tables, VLOOKUP, macros, and large dataset management.
• Skilled in workflow design and process improvement documentation.
• Excellent communication and coordination skills across technical and operational teams.

Preferred Skills

• Experience supporting large‑scale infrastructure programs.
• Familiarity with asset lifecycle management methodologies or ITIL practices.
• Exposure to automation or data pipeline concepts for asset data management.

Pay Range

Approximately $69,975.00 – $116,625.00 (range may be modified).

Benefits

Medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Equal Opportunity Statement

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.