Restaurant Manager Job at The Pulpo Group in Ann Arbor

General Manager | Hospitality, Mentoring, Public Speaking

Company Description

We are The Pulpo Group, a collection of restaurants dedicated to upholding our promise of hospitality while elevating the guest and employee experience. We proudly own and operate Sava’s, Aventura, and The Dixboro Project. As joyful hosts to our Ann Arbor community and beyond, we strive to make it one of the most hospitable places in America by being community and industry leaders. Our mission is to transform the world through the power and practice of hospitality.

Role Description

This is a full-time on-site role for a Restaurant Manager located in Ann Arbor, MI. The Restaurant Manager will oversee day-to-day operations to ensure exceptional customer satisfaction and service. Responsibilities include managing staff hiring, training, and performance. The Manager will maintain high standards in food and beverage quality, and ensure excellent communication among team members. Additionally, the Restaurant Manager will work to improve operational efficiency and support overall business goals.

Qualifications

• Excellent Customer Satisfaction and Customer Service skills
• Experience in Hiring and effective Communication skills
• Knowledge of Food & Beverage management
• Strong leadership and organizational skills
• Flexibility to work various shifts, including weekends and holidays
• Proven experience in restaurant management or hospitality industry
• Bachelor's degree in Hospitality Management or related field is a plus