Jackson Health System
VP & Chief Enterprise Systems Officer, Jackson Memorial, Clinical Information Sy
Jackson Health System, Miami, Florida, us, 33222
JOB DESCRIPTION
Department: Jackson Memorial Hospital - Clinical Information Systems
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Why Jackson Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary The Vice President & Chief Enterprise Systems Officer (VP & CESO) is a pivotal member of the JHS executive leadership team, responsible for the strategic direction, implementation and optimization of clinical and business application systems across the health . This role demands visionary leadership, deep technical acumen, and a proven track record in implementing complex enterprise systems, particularly within healthcare environments. This role oversees application services such as Epic (EHR) and Infor CloudSuite (ERP), ensuring that both platforms support operational efficiency, regulatory compliance, and high-quality patient care.
Reporting to and partnering closely with the SVP & CIO and senior leadership, the VP & CESO drives innovation, ensures alignment between technology and clinical / business objectives, and champions scalable, secure, and interoperable solutions that advance JHS's mission and long-term strategic goals. This leader embodies the JHS Leadership Success Factors and fosters a culture of continuous improvement, collaboration, and accountability. This leader collaborates closely with clinical, financial, and operational leadership to align technology with organizational goals, ensuring seamless integration and functionality across all systems.
Responsibilities Application Strategy & Enterprise Architecture Execute a forward-looking application strategy that supports digital transformation, operational scalability, and clinical excellence. Execute the vision, roadmap, and governance for enterprise application systems (EHR and ERP). Lead enterprise application initiatives to ensure system interoperability, performance optimization, and cybersecurity resilience. Lead strategic planning for application lifecycle management, and system upgrades initiatives. Oversee the design, development, and enhancement of enterprise applications tailored to evolving clinical, business, operational, and administrative needs and alignment.
EHR and ERP Oversight Oversight and leadership of all Epic and Infor implementations (...) governance, program management, change management, command center leadership, and ensuring integration across clinical, revenue cycle, and ancillary applications) including accountability for success metrics. Oversee all Epic modules including inpatient, outpatient, revenue cycle, MyChart, and analytics. Ensure optimization of clinical workflows, documentation, and regulatory compliance (., Meaningful Use, HIPAA, interoperability standards). Partner and co-sponsor with CMIO and CNIO the Epic implementation to support clinician adoption and satisfaction with Epic. Provide direction for ERP functions including finance, supply chain, HR, and payroll within the Infor CloudSuite platform. Drive business process improvements and automation in collaboration with administrative and operational leaders. Ensure successful integration between Infor and Epic systems, enabling seamless data flow and accurate reporting. Leadership in digital health strategy alignment.
Portfolio & Lifecycle Management Direct the full lifecycle of enterprise applications - from implementation to optimization and retirement. Establish performance metrics and conduct regular evaluations to ensure high user adoption, measurable ROI, and alignment with clinical and business priorities.
Stakeholder & Vendor Engagement Serve as a strategic liaison between IT and clinical / business stakeholders to translate organizational needs into effective technology solutions. Negotiate and manage vendor relationships, contracts, and service-level agreements to ensure value delivery and operational continuity. Develop and manage budgets for applications and support services.
Governance, Risk & Compliance Maintain robust governance frameworks for application usage, access control, and data integrity. Ensure all systems comply with HIPAA, HITECH, and other relevant regulatory standards, as well as internal cybersecurity and privacy policies.
Continuous Improvement & Innovation Collaborate with the senior leadership to uphold JHS standards, policies, and procedures across all IT service domains. Drive a culture of innovation and continuous improvement through strategic feedback loops, agile development practices, and cross-functional collaboration. Lead initiatives in system design, program development, and technology integration to enhance reliability, scalability, and user experience.
Regulatory Compliance & Industry Best Practices Ensure all IT initiatives adhere to hospital standards, regulatory mandates, and industry benchmarks. Monitor and enforce compliance with operational guidelines and security protocols to protect patient data and institutional integrity.
Operational Oversight & Support Provide strategic analysis, development, and support for IT applications that enable data-driven decision-making and clinical excellence. Lead incident response and root-cause analysis for application failures, ensuring rapid resolution and minimal disruption.
Executive Leadership & Strategic Alignment Represent IT leadership in cross-functional executive forums, contributing to enterprise-wide strategic planning and innovation. Perform other executive duties as assigned to support the mission, vision, and strategic objectives of Jackson Health System.
Experience Generally requires 7 to 10 years of related experience in enterprise application leadership, preferably in healthcare system environment. Leadership experience is required.
Education Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field is required. Master's degree in Information Technology / Information Systems / Computer Science is strongly preferred.
Skill Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring / assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems.
Credentials Valid license or certification is required as needed, based on the job or specialty.
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Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days
Why Jackson Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.
Summary The Vice President & Chief Enterprise Systems Officer (VP & CESO) is a pivotal member of the JHS executive leadership team, responsible for the strategic direction, implementation and optimization of clinical and business application systems across the health . This role demands visionary leadership, deep technical acumen, and a proven track record in implementing complex enterprise systems, particularly within healthcare environments. This role oversees application services such as Epic (EHR) and Infor CloudSuite (ERP), ensuring that both platforms support operational efficiency, regulatory compliance, and high-quality patient care.
Reporting to and partnering closely with the SVP & CIO and senior leadership, the VP & CESO drives innovation, ensures alignment between technology and clinical / business objectives, and champions scalable, secure, and interoperable solutions that advance JHS's mission and long-term strategic goals. This leader embodies the JHS Leadership Success Factors and fosters a culture of continuous improvement, collaboration, and accountability. This leader collaborates closely with clinical, financial, and operational leadership to align technology with organizational goals, ensuring seamless integration and functionality across all systems.
Responsibilities Application Strategy & Enterprise Architecture Execute a forward-looking application strategy that supports digital transformation, operational scalability, and clinical excellence. Execute the vision, roadmap, and governance for enterprise application systems (EHR and ERP). Lead enterprise application initiatives to ensure system interoperability, performance optimization, and cybersecurity resilience. Lead strategic planning for application lifecycle management, and system upgrades initiatives. Oversee the design, development, and enhancement of enterprise applications tailored to evolving clinical, business, operational, and administrative needs and alignment.
EHR and ERP Oversight Oversight and leadership of all Epic and Infor implementations (...) governance, program management, change management, command center leadership, and ensuring integration across clinical, revenue cycle, and ancillary applications) including accountability for success metrics. Oversee all Epic modules including inpatient, outpatient, revenue cycle, MyChart, and analytics. Ensure optimization of clinical workflows, documentation, and regulatory compliance (., Meaningful Use, HIPAA, interoperability standards). Partner and co-sponsor with CMIO and CNIO the Epic implementation to support clinician adoption and satisfaction with Epic. Provide direction for ERP functions including finance, supply chain, HR, and payroll within the Infor CloudSuite platform. Drive business process improvements and automation in collaboration with administrative and operational leaders. Ensure successful integration between Infor and Epic systems, enabling seamless data flow and accurate reporting. Leadership in digital health strategy alignment.
Portfolio & Lifecycle Management Direct the full lifecycle of enterprise applications - from implementation to optimization and retirement. Establish performance metrics and conduct regular evaluations to ensure high user adoption, measurable ROI, and alignment with clinical and business priorities.
Stakeholder & Vendor Engagement Serve as a strategic liaison between IT and clinical / business stakeholders to translate organizational needs into effective technology solutions. Negotiate and manage vendor relationships, contracts, and service-level agreements to ensure value delivery and operational continuity. Develop and manage budgets for applications and support services.
Governance, Risk & Compliance Maintain robust governance frameworks for application usage, access control, and data integrity. Ensure all systems comply with HIPAA, HITECH, and other relevant regulatory standards, as well as internal cybersecurity and privacy policies.
Continuous Improvement & Innovation Collaborate with the senior leadership to uphold JHS standards, policies, and procedures across all IT service domains. Drive a culture of innovation and continuous improvement through strategic feedback loops, agile development practices, and cross-functional collaboration. Lead initiatives in system design, program development, and technology integration to enhance reliability, scalability, and user experience.
Regulatory Compliance & Industry Best Practices Ensure all IT initiatives adhere to hospital standards, regulatory mandates, and industry benchmarks. Monitor and enforce compliance with operational guidelines and security protocols to protect patient data and institutional integrity.
Operational Oversight & Support Provide strategic analysis, development, and support for IT applications that enable data-driven decision-making and clinical excellence. Lead incident response and root-cause analysis for application failures, ensuring rapid resolution and minimal disruption.
Executive Leadership & Strategic Alignment Represent IT leadership in cross-functional executive forums, contributing to enterprise-wide strategic planning and innovation. Perform other executive duties as assigned to support the mission, vision, and strategic objectives of Jackson Health System.
Experience Generally requires 7 to 10 years of related experience in enterprise application leadership, preferably in healthcare system environment. Leadership experience is required.
Education Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field is required. Master's degree in Information Technology / Information Systems / Computer Science is strongly preferred.
Skill Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skill in monitoring / assessing the performance to make improvements or take corrective action. Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Ability to plan, implement, and evaluate programs. Ability to establish goals and objectives. Ability to recognize, analyze, and solve a variety of problems.
Credentials Valid license or certification is required as needed, based on the job or specialty.
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