Tailwaters Fly Fishing Company in Dallas, TX. Looking for Retail Specialist

Tailwaters Fly Fishing Company is a fly shop with a tenured travel department located in Dallas, Texas. We are seeking a qualified salesperson with some fly fishing and retail experience. The position available is called a “Retail Specialist”, and additional responsibilities may include assisting with the travel and education departments. Experience with casting instruction and fly fishing education is a plus, both for securing the position and increasing potential income. This position starts as a full-time hourly role and can evolve into a salaried position based on performance and commitment. Our travel business has been operating for eleven years, and our retail division was launched in May 2007. As a relatively new company, there is significant upside for growth, increased compensation, and responsibilities for proactive and high-performing employees across retail, travel, and education departments. Position Description: Retail Specialist

A Retail Specialist at Tailwaters Fly Fishing Company must be knowledgeable about all front sales floor operations, including: Product Knowledge Knowledge of basic knots Telephone Skills Customer Service Knowledge of web-store items Register Sales Procedures Point of Sale Procedures E-mail Procedures Customer Data Entry Processing Back-Orders Shipping Procedures Order Filling Procedures Special Orders Procedures Direct Customer Sales Tracking Packages Claims Procedures Returns Policies Basic Knowledge of Travel Programs, Destinations, and equipment/tackle used for destinations Knowledge of Upcoming Events Computer Skills Vouchering Packages Monitoring Receiving SEO / Blog Contribution All retail specialists will also help keep the store clean and organized, including vacuuming, dusting, trash removal, and bathroom cleaning. During peak times, employees will assist with receiving, displaying, and stocking products. Basic internet knowledge and computer skills are required. Additional duties include pricing and stocking products, identifying overstock or slow-moving items, and notifying the inventory manager of stock issues. Monitoring price changes and shipping costs from back-ordered merchandise is also necessary. Other Skills/Qualifications:

Fly fishing enthusiast Creative, strong leadership and management skills Good planning and implementation skills Strong communication and interpersonal skills Good customer service skills Outgoing, persuasive, success-oriented personality College education or equivalent knowledge and maturity Reporting Relationship

Reports directly to the owners and shop manager. Compensation

First quarter: Full-time hourly wage of $9-$12/hour based on experience and credentials. Second quarter: Base salary of $20,000–$30,000 gross annually. Additional income possible from casting lessons/instructions, potentially exceeding $5,000 annually. Performance and experience may lead to participation in the Travel Department. To Apply

Submit your resume, references, and a brief explanation of why you are interested in this position and how you can benefit Tailwaters Fly Fishing Company to: Provide details of your employment history, such as: Having worked the same job for over 20 years Switching jobs within the past year

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