Memorial Healthcare System
RN Case Manager - ER Entry Point - FT - Days (Friday - Monday) - 10K Sign on Bon
Memorial Healthcare System, Florida, New York, United States
RN Case Manager - ER Entry Point - FT - Days (Friday - Monday) - 10K Sign on Bonus - MRHS
Location: Hollywood, Florida
We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award‑winning, nationally‑recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.
Summary The role of the Entry Point Case Manager is to provide utilization management and safe discharge planning for patients presenting to the Emergency Department (ED) or other entry points in need of care. Works in collaboration with the healthcare team to problem‑solve patient difficulties in the case‑management arena. Addresses the patient’s healthcare service needs as identified in the Emergency Department.
Responsibilities
Develop working relationships with community health resources to improve outpatient access to healthcare for the ED population.
Track clinic patients/frequency of ED use for non‑acute care.
Provide clinic patients options for future non‑acute care.
Track barriers to clinic access.
Support appropriate medical record documentation.
Perform utilization‑management responsibilities focused on determination of appropriate admission status utilizing criteria‑based review and provision of resources and education to the healthcare team.
Assign appropriate admitting status: place in observation vs. admit.
Work with multi‑visit patients to offer resources in the community and/or refer to ED Social Work for referrals to social‑service organizations.
Provide discharge planning which focuses on the identification of available services or options for placement for ED patients.
Identify high‑risk patients who are greater risk for recurrent visits to the ED.
Work with attending/ED medical staff to assign appropriate designation.
Identify and address patients with frequent ED use for non‑urgent care or patients with high hospital admission rates.
Provide support for other entry points as indicated, which includes: responding to requests about status in the PACU and supporting the Care Coordination Center in decision‑making regarding acute‑care transfers and direct admits.
Screen all ED patients with potential for admission identifying payer source.
Competencies Accountability, Analysis and Decision Making, Clinical Policies and Standards, Customer Service, Discharge Planning, Clinical Effectiveness, Patient and Family Centered Care, Responding to Change, Standards of Behavior, Team Work.
Education and Certification Requirements
Accredited Program: Nursing (Required)
BLS American Heart E‑Card (BLS AHA ECARD)
BLS American Heart RQI E‑Card (BLS AHA‑RQI ECARD)
BLS Certifications (various)
Registered Nurse Compact License (RN LICENSE COMPACT)
Registered Nurse License (RN LICENSE) – State of Florida
Additional Job Information Complexity of Work: This role requires decisive judgment with the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Must be able to provide education and resources relevant to the effective progression of care, utilization of services, appropriate level of care, and safe patient transition to the patient/family and health care team. Solid clinical assessment, critical thinking, decision making and organizational skills. Demonstrated interpersonal skills, effective written and verbal communication skills, and ability to work collaboratively with internal and external customers. Knowledge of relevant Federal and State utilization review and appeal requirements preferred. Required Work Experience: Three (3) years’ RN experience. Experience with medical necessity criteria, discharge planning in an acute care setting or emergency department setting. Additional Information: Additional Education Info: Bachelor of Science in Nursing preferred. Additional Certification Info: Certification of Case Management (CCM) preferred.
Working Conditions and Physical Requirements
Bending and Stooping = 0%
Climbing = 0%
Keyboard Entry = 80%
Kneeling = 0%
Lifting/Carrying Patients 35 Pounds or Greater = 40%
Lifting or Carrying 0 – 25 lbs Non‑Patient = 60%
Lifting or Carrying 25 – 50 lbs Non‑Patient = 0%
Lifting or Carrying > 75 lbs Non‑Patient = 0%
Pushing or Pulling 0 – 25 lbs Non‑Patient = 60%
Pushing or Pulling 26 – 75 lbs Non‑Patient = 60%
Pushing or Pulling > 75 lbs Non‑Patient = 0%
Reaching = 60%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 80%
Running = 0%
Sitting = 80%
Squatting = 0%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 60%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 60%
Biological Hazards - Respiratory = 60%
Biological Hazards - Skin or Ingestion = 60%
Blood and/or Bodily Fluids = 60%
Communicable Diseases and/or Pathogens = 60%
Asbestos = 0%
Cytotoxic Chemicals = 0%
Dust = 60%
Gas/Vapors/Fumes = 60%
Hazardous Chemicals = 60%
Hazardous Medication = 40%
Latex = 60%
Computer Monitor = 80%
Domestic Animals = 60%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 0%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 0%
Moving Mechanical Parts = 0%
Needles/Sharp Objects = 60%
Potential Electric Shock = 0%
Potential for Physical Assault = 60%
Radiation = 0%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 60%
Shift Days (Friday - Monday)
Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post‑offer, pre‑placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954‑276‑8340 (M‑F, 8am‑5pm) or email TalentAcquisitionCenter@mhs.net.
#J-18808-Ljbffr
We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award‑winning, nationally‑recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida.
Summary The role of the Entry Point Case Manager is to provide utilization management and safe discharge planning for patients presenting to the Emergency Department (ED) or other entry points in need of care. Works in collaboration with the healthcare team to problem‑solve patient difficulties in the case‑management arena. Addresses the patient’s healthcare service needs as identified in the Emergency Department.
Responsibilities
Develop working relationships with community health resources to improve outpatient access to healthcare for the ED population.
Track clinic patients/frequency of ED use for non‑acute care.
Provide clinic patients options for future non‑acute care.
Track barriers to clinic access.
Support appropriate medical record documentation.
Perform utilization‑management responsibilities focused on determination of appropriate admission status utilizing criteria‑based review and provision of resources and education to the healthcare team.
Assign appropriate admitting status: place in observation vs. admit.
Work with multi‑visit patients to offer resources in the community and/or refer to ED Social Work for referrals to social‑service organizations.
Provide discharge planning which focuses on the identification of available services or options for placement for ED patients.
Identify high‑risk patients who are greater risk for recurrent visits to the ED.
Work with attending/ED medical staff to assign appropriate designation.
Identify and address patients with frequent ED use for non‑urgent care or patients with high hospital admission rates.
Provide support for other entry points as indicated, which includes: responding to requests about status in the PACU and supporting the Care Coordination Center in decision‑making regarding acute‑care transfers and direct admits.
Screen all ED patients with potential for admission identifying payer source.
Competencies Accountability, Analysis and Decision Making, Clinical Policies and Standards, Customer Service, Discharge Planning, Clinical Effectiveness, Patient and Family Centered Care, Responding to Change, Standards of Behavior, Team Work.
Education and Certification Requirements
Accredited Program: Nursing (Required)
BLS American Heart E‑Card (BLS AHA ECARD)
BLS American Heart RQI E‑Card (BLS AHA‑RQI ECARD)
BLS Certifications (various)
Registered Nurse Compact License (RN LICENSE COMPACT)
Registered Nurse License (RN LICENSE) – State of Florida
Additional Job Information Complexity of Work: This role requires decisive judgment with the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Must be able to provide education and resources relevant to the effective progression of care, utilization of services, appropriate level of care, and safe patient transition to the patient/family and health care team. Solid clinical assessment, critical thinking, decision making and organizational skills. Demonstrated interpersonal skills, effective written and verbal communication skills, and ability to work collaboratively with internal and external customers. Knowledge of relevant Federal and State utilization review and appeal requirements preferred. Required Work Experience: Three (3) years’ RN experience. Experience with medical necessity criteria, discharge planning in an acute care setting or emergency department setting. Additional Information: Additional Education Info: Bachelor of Science in Nursing preferred. Additional Certification Info: Certification of Case Management (CCM) preferred.
Working Conditions and Physical Requirements
Bending and Stooping = 0%
Climbing = 0%
Keyboard Entry = 80%
Kneeling = 0%
Lifting/Carrying Patients 35 Pounds or Greater = 40%
Lifting or Carrying 0 – 25 lbs Non‑Patient = 60%
Lifting or Carrying 25 – 50 lbs Non‑Patient = 0%
Lifting or Carrying > 75 lbs Non‑Patient = 0%
Pushing or Pulling 0 – 25 lbs Non‑Patient = 60%
Pushing or Pulling 26 – 75 lbs Non‑Patient = 60%
Pushing or Pulling > 75 lbs Non‑Patient = 0%
Reaching = 60%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 80%
Running = 0%
Sitting = 80%
Squatting = 0%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 60%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 60%
Biological Hazards - Respiratory = 60%
Biological Hazards - Skin or Ingestion = 60%
Blood and/or Bodily Fluids = 60%
Communicable Diseases and/or Pathogens = 60%
Asbestos = 0%
Cytotoxic Chemicals = 0%
Dust = 60%
Gas/Vapors/Fumes = 60%
Hazardous Chemicals = 60%
Hazardous Medication = 40%
Latex = 60%
Computer Monitor = 80%
Domestic Animals = 60%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 0%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 0%
Moving Mechanical Parts = 0%
Needles/Sharp Objects = 60%
Potential Electric Shock = 0%
Potential for Physical Assault = 60%
Radiation = 0%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 60%
Shift Days (Friday - Monday)
Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post‑offer, pre‑placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954‑276‑8340 (M‑F, 8am‑5pm) or email TalentAcquisitionCenter@mhs.net.
#J-18808-Ljbffr