San Bernardino County
Healthcare Program Administrator - Risk Management*
San Bernardino County, California, Missouri, United States, 65018
Arrowhead Regional Medical Center (ARMC)
Arrowhead Regional Medical Center (ARMC) is recruiting for a Healthcare Program Administrator who develops, plans, coordinates, and maintains hospital-wide risk management and patient safety initiatives to support quality care, regulatory compliance, and organizational integrity at Arrowhead Regional Medical Center (ARMC), an acute care teaching hospital. This position plays a critical role in identifying, analyzing, and mitigating risks to patients, visitors, staff, and the organization. The incumbent works collaboratively with leadership, medical staff, and regulatory agencies to ensure compliance with laws, accreditation standards, and best practices in healthcare risk management.
The Risk Management Healthcare Program Administrator functions with a high degree of independence, overseeing confidential and complex programs designed to minimize liability, improve patient safety outcomes, and ensure compliance with state, federal, and accreditation requirements. The position may supervise a small support team and reports directly to a department manager or administrator. This recruitment will be used to fill vacancies within Risk Management Department.
Duties
Plan, implement, and oversee ARMC’s risk management programs, including incident reporting, event investigations, claims management, and compliance initiatives.
Collect, analyze, and trend incident and claims data; prepare reports and develop key performance indicators to reduce risk exposure.
Monitor healthcare regulations and accreditation standards; develop and implement policies and procedures to ensure compliance.
Conduct investigations of adverse events, near misses, and complaints; identify root causes and recommend corrective actions.
Coordinate with legal counsel, insurance carriers, and internal departments on liability claims and potential litigation.
Develop and deliver risk management and patient safety education programs for staff and medical personnel.
Serve as a member or chair of hospital committees such as Risk Management, Patient Safety and Quality, or Regulatory Readiness.
Review, draft, and update hospital policies to align with current regulations and best practices.
Act as a liaison and resource to departments, administrators, and medical staff on risk management issues.
Coordinate and participate in accreditation surveys to ensure compliance with applicable standards.
Identify opportunities for process improvement and collaborate with teams to enhance safety and reduce liability.
Supervise and evaluate support staff as assigned, providing training and professional development.
Stay current with healthcare risk management trends and regulatory updates through conferences, seminars, and professional development.
Qualifications
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation and/or compliance in a healthcare or related setting.
A Bachelor's Degree in Healthcare or Business Administration, risk management, Nursing, or a closely related field.
Minimum five (5) years of professional experience in healthcare risk management in an acute care hospital setting.
Strong knowledge of healthcare laws, regulations, and accreditation standards including The Joint Commission, CMS, and CDPH.
Proven experience conducting risk assessments, investigations, and root‑cause analyses in an acute care hospital setting.
Excellent communication, analytical, and collaborative skills.
Preferred certifications: Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS).
Benefits
Health Benefits
Medical & Dental: Family Coverage
Vision: Employee Coverage
Premium subsidies to offset health costs
Flexible Spending Account: Pre‑tax account for qualified healthcare expenses
Paid Time Off
Up to 4 weeks accrual vacation with cash‑out option
11 days accrual sick leave
15 paid holidays
Perfect Attendance Leave
Flexible work schedules (in some departments)
Retirement Perks
Generous pension
457(b) Deferred Compensation
Retirement Medical Trust (RMT)
Retirement reciprocity may be available
Other benefits: County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short & Long‑Term Disability, Wellness Program, Commuter Services, Employee Discounts, Annual Tuition Reimbursement
Conditions of Employment Pre‑Employment Process: Applicants must pass a background investigation, drug test, verification of employment history, and education check. San Bernardino County requires applicants to be U.S. citizens or permanent residents; visa sponsorship is not available at the time of application or in the future.
Experience and Education:
Two (2) of the following:
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation, or compliance.
A Bachelor's Degree in Healthcare or Business Administration or related field.
Application Procedure Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 31, 2025. Resume and application materials will be reviewed; resumes without an application will not be considered.
EEO/ADA San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. For ADA accommodations, submit the Special Testing Accommodations Request Form within one week of the application deadline. Veterans’ Preference: Eligible veterans and their spouses may receive additional preference points. For additional information, review the Veteran’s Preference Information PDF.
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The Risk Management Healthcare Program Administrator functions with a high degree of independence, overseeing confidential and complex programs designed to minimize liability, improve patient safety outcomes, and ensure compliance with state, federal, and accreditation requirements. The position may supervise a small support team and reports directly to a department manager or administrator. This recruitment will be used to fill vacancies within Risk Management Department.
Duties
Plan, implement, and oversee ARMC’s risk management programs, including incident reporting, event investigations, claims management, and compliance initiatives.
Collect, analyze, and trend incident and claims data; prepare reports and develop key performance indicators to reduce risk exposure.
Monitor healthcare regulations and accreditation standards; develop and implement policies and procedures to ensure compliance.
Conduct investigations of adverse events, near misses, and complaints; identify root causes and recommend corrective actions.
Coordinate with legal counsel, insurance carriers, and internal departments on liability claims and potential litigation.
Develop and deliver risk management and patient safety education programs for staff and medical personnel.
Serve as a member or chair of hospital committees such as Risk Management, Patient Safety and Quality, or Regulatory Readiness.
Review, draft, and update hospital policies to align with current regulations and best practices.
Act as a liaison and resource to departments, administrators, and medical staff on risk management issues.
Coordinate and participate in accreditation surveys to ensure compliance with applicable standards.
Identify opportunities for process improvement and collaborate with teams to enhance safety and reduce liability.
Supervise and evaluate support staff as assigned, providing training and professional development.
Stay current with healthcare risk management trends and regulatory updates through conferences, seminars, and professional development.
Qualifications
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation and/or compliance in a healthcare or related setting.
A Bachelor's Degree in Healthcare or Business Administration, risk management, Nursing, or a closely related field.
Minimum five (5) years of professional experience in healthcare risk management in an acute care hospital setting.
Strong knowledge of healthcare laws, regulations, and accreditation standards including The Joint Commission, CMS, and CDPH.
Proven experience conducting risk assessments, investigations, and root‑cause analyses in an acute care hospital setting.
Excellent communication, analytical, and collaborative skills.
Preferred certifications: Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS).
Benefits
Health Benefits
Medical & Dental: Family Coverage
Vision: Employee Coverage
Premium subsidies to offset health costs
Flexible Spending Account: Pre‑tax account for qualified healthcare expenses
Paid Time Off
Up to 4 weeks accrual vacation with cash‑out option
11 days accrual sick leave
15 paid holidays
Perfect Attendance Leave
Flexible work schedules (in some departments)
Retirement Perks
Generous pension
457(b) Deferred Compensation
Retirement Medical Trust (RMT)
Retirement reciprocity may be available
Other benefits: County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short & Long‑Term Disability, Wellness Program, Commuter Services, Employee Discounts, Annual Tuition Reimbursement
Conditions of Employment Pre‑Employment Process: Applicants must pass a background investigation, drug test, verification of employment history, and education check. San Bernardino County requires applicants to be U.S. citizens or permanent residents; visa sponsorship is not available at the time of application or in the future.
Experience and Education:
Two (2) of the following:
Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation, or compliance.
A Bachelor's Degree in Healthcare or Business Administration or related field.
Application Procedure Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 31, 2025. Resume and application materials will be reviewed; resumes without an application will not be considered.
EEO/ADA San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. For ADA accommodations, submit the Special Testing Accommodations Request Form within one week of the application deadline. Veterans’ Preference: Eligible veterans and their spouses may receive additional preference points. For additional information, review the Veteran’s Preference Information PDF.
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