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SERVPRO of Memorial West

Collections Specialist

SERVPRO of Memorial West, Houston, Texas, United States, 77246

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Overview

We are looking for a Collections Specialist who is responsible for contacting customers with outstanding debts, negotiating payment plans, and ensuring the timely collection of payments owed to our company, while adhering to legal guidelines. Key Responsibilities

Identifying overdue accounts. Contacting customers. Negotiating payment plans (when necessary). Handling customer inquiries. Skip tracing. Maintaining records. Reporting. Compliance with regulations. Key Measurements and Compliance

Identifying overdue accounts. Contacting customers. Negotiating payment plans (when necessary). Handling customer inquiries. Skip tracing. Maintaining records. Reporting. Compliance with regulations. Required Experience and Skills

3+ year(s) of collections experience Outstanding written and verbal communication skills, and a consistently courteous and professional tone of voice at all times Very self-motivated and goal-oriented Knowledge of Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks a plus Formal Education/Training

High school diploma/GED We offer a competitive starting salary, medical/dental/vision benefits, paid time off, and a 401K plan.

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