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Software Guidance and Assistance, Inc.

User Access Analyst (Entitlement)

Software Guidance and Assistance, Inc., Rockville, Maryland, us, 20849

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Software Guidance & Assistance, Inc., (SGA), is searching for a

User Access Analyst (Entitlement) for a

Contract

assignment with one of our premier

Regulatory

clients in

Rockville, MD.

Candidate must be in the DMV Area. This role is 3 days per week Onsite in the Rockville or Tysons Office.

Responsibilities

: Exercise sound judgment using documented procedures and policies while performing user provisioning activities that support authorized access to the Entitlement Program applications Activities include creating and maintaining accounts for Super Account Administrators (SAAs) for member firms. Conduct research and provide solutions to entitlement cases and Tier II calls from internal and external customers.

Required

Skills :

Must demonstrate attention to detail, sound judgment, and solid organizational skills. Must be able to demonstrate an in-depth understanding of entitlement security procedures, protocols, and work processes. Solid communication skills are required. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy. #LI-SS1