City of Chula Vista is hiring: Guest Services in Wisconsin Dells

Responsibilities

• Greet and welcome each guest as they arrive.
• Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and prompt answers to any questions about the resort and local area.
• Create the highest guest satisfaction possible by maintaining a clean, organized, well stocked work area.
• Perform and complete other assigned duties.
• Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.
• Display a calm and attentive approach in solving problems and handling difficult situations, collecting information and sincerely helping to resolve them.
• Be familiar with which departments to work with in serving the needs of our guests.
• Determine, communicate, and monitor personal and department achievements and performance standards daily.

Qualifications and Experience

• No experience required; will train the right applicant.
• Skills, Knowledge, Abilities: The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn the position. Have a good attitude toward job as well as guests. Must always appear polite, concerned, with best guest interest in mind.
• Physical Requirements: Must be able to lift 20 lbs. Standing for an extended period of time. Body senses: Have full use of eyes and ears, full power of speech. Body movements: Walking, turning head and torso, bending arms, wrists, and fingers.
• Mental Requirements: Mathematics: Must be able to do routine math calculations. Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.

Application Instructions

Apply Online: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=4FCDCD0175B1C845B84CD60E5D827F25

Job Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Government Administration

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