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LogicMonitor

Senior Solutions Engineer

LogicMonitor, Austin, Texas, us, 78716

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About Us We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

Location This role is open to candidates based in or near Austin, TX. Our Austin office is located in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

What You’ll Do

Lead Complex Deployments: Spearhead large‑scale, intricate Professional Services engagements to ensure seamless execution.

Drive Product Enhancements: Identify product gaps, feature requests, and issues, and communicate these insights to Product and Development teams.

Deploy Custom Integrations: Implement tailored integrations using REST APIs to extend functionality within and beyond the LogicMonitor platform.

Advocate Best Practices: Share technical best practices and lessons learned with peers to elevate team performance.

Stay Informed: Continuously monitor new product features, updates, and enhancements by leveraging internal resources.

Collaborate on Scoping: Serve as a key sounding board for Solutions Architects during the scoping of complex customer engagements.

Plan Iteratively: Prioritize and schedule deliverables using an iterative development approach to ensure agile execution.

Design & Implement Solutions: Create, document, code, and test technical solutions for new tools, automations, or system enhancements.

Agile Execution: Implement solutions following agile software development methodologies for rapid, high‑quality delivery.

Customer‑Centric Automation: Translate customer requirements into automation products that support the growth of Professional Services.

Envision System Enhancements: Analyze business requirements to conceptualize and new system features and functionalities.

Troubleshoot & Resolve: Diagnose and resolve automation or application issues to maintain optimal performance.

Mentor & Educate: Guide team members on advanced scripting concepts, including Big O notation, multi‑threading, cookie management, and data caching.

What You’ll Need

Bachelor’s degree in Computer Science or a related field, or equivalent experience.

4+ years of software development experience in commercial or enterprise environments.

3+ years of hands‑on development using Python, Go, Java, or JavaScript.

Strong grasp of programming concepts and effective debugging techniques.

Robust knowledge of modern web architectures, microservices, and APIs.

Familiarity with AWS services and other cloud platforms.

Anticipated Application Close Date: 12/22/25

LogicMonitor is an Equal Opportunity Employer. We believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Residents of California, click Here to view our California Applicant Privacy Notice.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

The Base Salary range for this role is: $94,815 USD – $130,000 USD.

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