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City of Baltimore

Social Services Coordinator - Baltimore City Health Department

City of Baltimore, Baltimore, Maryland, United States, 21276

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Social Services Coordinator - Baltimore City Health Department Join to apply for the

Social Services Coordinator - Baltimore City Health Department

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Job Summary A Social Services Coordinator reviews, monitors and processes a variety of assigned client cases involving the provision of social, health, vocational, rehabilitation or related services to City residents. The work involves no supervisory duties or responsibilities. Incumbents receive general supervision from a technical superior. Work may be performed in homes, health clinics and neighborhood communities with possible exposure to dangerous or unsanitary conditions, hostile individuals and groups or contagious diseases. The position requires minimal physical exertion.

Minimum Qualifications

Education:

A bachelor’s degree from an accredited college or university in vocational rehabilitation, health or human services, nursing or a closely related health or social service field.

Experience:

One year of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients.

OR

An equivalent combination of education and experience.

Knowledge, Skills & Abilities

Knowledge of the functions, resources and services of public and private community, social service and health agencies.

Knowledge of individual, age and other specific group and community needs and available resources.

Knowledge of social, public health, medical, rehabilitation and educational resources.

Knowledge of interview and investigation techniques.

Skill in maintaining confidential, accurate and detailed client case information and records.

Skill in conducting and processing multiple case assignments simultaneously.

Skill in motivating others to follow a designated regimen or course of action to effect behavior modifications.

Skill in reviewing and analyzing client records and evaluating the implementation and progress of recommended care or strategies to ensure progress complies with professional standards.

Skill in coordinating responses from multiple public and private agencies, institutions and community resource organizations.

Skill in collecting, reviewing and analyzing client case records to make recommendations on reporting and documentation practices.

Ability to communicate effectively, both orally and in writing.

Ability to disseminate information and explain City, State and private institutional services and programs to individuals, businesses and community groups.

Ability to establish and maintain effective liaisons with people of varied backgrounds.

Ability to deal with emergency or crisis situations with calm, tact and dispatch.

Ability to operate standard business PC equipment and software programs.

Additional Information

Background Check:

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a criminal background check and/or fingerprinting.

Probation:

All persons selected for this position must complete a mandatory six-month probation.

Eligibility:

Qualified candidates will be considered for vacancies as they arise for at least six months. The Director of Human Resources makes the final determination regarding minimum qualifications.

Education Accreditation:

Education must be from an accredited institution. US equivalency for education obtained outside the US should be evaluated.

Selection Process:

Candidates indicating minimum qualifications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity.

Examination Process:

Applicants must provide sufficient information on their application. The examination will include rating of education, training, and experience as related to the position requirements, and may include supplemental questions.

Your Recruiter:

Jewel Glenn. For questions, contact Jewel Glenn, HR Specialist I, Jewel.Glenn@baltimorecity.gov.

EEO:

Baltimore City Government is an Equal Employment Opportunity Employer. We value diversity, equity, and inclusion. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach accommodation requests to the application.

Employment Details

Seniority level:

Entry level

Employment type:

Full-time

Job function:

Other

Industries:

Government Administration

Note: This description reflects the responsibilities and qualifications related to the role as posted by the Baltimore City Health Department. The City of Baltimore reserves the right to modify the job description or eliminate position(s) at any time.

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