HID Global Corporation
An Amazing Career Opportunity for a Technical Trainer!
Location: Remote, US
We are seeking a hands‑on Technical Trainer to deliver high‑impact training programs on HID Global's PACS technologies. This role focuses on educating our partners and customers on HID's complex solutions, including Mobile Access, Mercury controllers, and other technical solutions. The ideal candidate is passionate about technical education, comfortable with hardware and software environments, and skilled at translating complex concepts into engaging learning experiences.
Who are we? HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
Physical Access Control Solutions (PACS) HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.
This is more than just a job – it's your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Are you ready to make a difference? Join us and help shape the future of security.
As our Technical Trainer, you'll support HID's success by:
Creating and facilitating engaging training sessions in person, virtually, and through blended formats, focusing on complex HID and Mercury solutions with hands‑on labs and simulations.
Collaborating with sales and product leadership to assess needs and implement tailored training strategies.
Tracking and evaluating training effectiveness using KPIs, performance metrics, and feedback.
Customizing content for different audiences including sales engineers, installers, and end‑users.
Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
Creating and maintaining training materials, including presentations, manuals, and e‑learning modules.
Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
Supporting HID Academy certification programs and tracking learner progress.
Evaluating training effectiveness and continuously improving delivery methods.
Staying current with HID PACS technologies, including new products and industry standards.
Providing guidance on troubleshooting and configuration.
Your Experience and Background include:
3+ years of experience in technical training, preferably in physical access control or identity management.
Strong understanding of the HID PACS ecosystem including Mobile Access, Mercury controllers, and OSDP.
Experience with HID Reader Manager, HID Academy, and PACS tools.
Excellent communication and presentation skills.
Ability to travel domestically up to 50% of the time with periodic international travel.
What we can offer you:
Competitive salary and rewards package.
Competitive benefits and an annual leave policy that supports work‑life balance.
A vibrant, welcoming & inclusive culture.
Extensive career development opportunities and resources to maximize your potential.
A global organization pioneering hardware, software and services that empower people to confidently navigate the physical and digital worlds.
Why apply?
Empowerment:
Work as part of a global team in a flexible work environment, enhancing your expertise. We welcome unique talents and experiences, encouraging a culture where most of your skills and experience are valued.
Innovation:
Embrace challenges and drive change. We welcome ideas and flexible work arrangements, including job sharing or part‑time options.
Integrity:
Results‑oriented, reliable and straightforward. We value authenticity, appreciation and acceptance for all employees.
Salary Range: The base salary in the United States is $141,000 to $165,000.
Equal Opportunity Employment HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact
accommodations-ext@hidglobal.com .
#J-18808-Ljbffr
Location: Remote, US
We are seeking a hands‑on Technical Trainer to deliver high‑impact training programs on HID Global's PACS technologies. This role focuses on educating our partners and customers on HID's complex solutions, including Mobile Access, Mercury controllers, and other technical solutions. The ideal candidate is passionate about technical education, comfortable with hardware and software environments, and skilled at translating complex concepts into engaging learning experiences.
Who are we? HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high‑tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.
Physical Access Control Solutions (PACS) HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting‑edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high‑quality solutions.
This is more than just a job – it's your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Are you ready to make a difference? Join us and help shape the future of security.
As our Technical Trainer, you'll support HID's success by:
Creating and facilitating engaging training sessions in person, virtually, and through blended formats, focusing on complex HID and Mercury solutions with hands‑on labs and simulations.
Collaborating with sales and product leadership to assess needs and implement tailored training strategies.
Tracking and evaluating training effectiveness using KPIs, performance metrics, and feedback.
Customizing content for different audiences including sales engineers, installers, and end‑users.
Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
Creating and maintaining training materials, including presentations, manuals, and e‑learning modules.
Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
Supporting HID Academy certification programs and tracking learner progress.
Evaluating training effectiveness and continuously improving delivery methods.
Staying current with HID PACS technologies, including new products and industry standards.
Providing guidance on troubleshooting and configuration.
Your Experience and Background include:
3+ years of experience in technical training, preferably in physical access control or identity management.
Strong understanding of the HID PACS ecosystem including Mobile Access, Mercury controllers, and OSDP.
Experience with HID Reader Manager, HID Academy, and PACS tools.
Excellent communication and presentation skills.
Ability to travel domestically up to 50% of the time with periodic international travel.
What we can offer you:
Competitive salary and rewards package.
Competitive benefits and an annual leave policy that supports work‑life balance.
A vibrant, welcoming & inclusive culture.
Extensive career development opportunities and resources to maximize your potential.
A global organization pioneering hardware, software and services that empower people to confidently navigate the physical and digital worlds.
Why apply?
Empowerment:
Work as part of a global team in a flexible work environment, enhancing your expertise. We welcome unique talents and experiences, encouraging a culture where most of your skills and experience are valued.
Innovation:
Embrace challenges and drive change. We welcome ideas and flexible work arrangements, including job sharing or part‑time options.
Integrity:
Results‑oriented, reliable and straightforward. We value authenticity, appreciation and acceptance for all employees.
Salary Range: The base salary in the United States is $141,000 to $165,000.
Equal Opportunity Employment HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.
If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact
accommodations-ext@hidglobal.com .
#J-18808-Ljbffr