Arch Telecom
Retail Store Manager NORTHVALE | Livingston St
Arch Telecom, Northvale, New Jersey, us, 07647
Retail Store Manager – NORTHVALE | Livingston St
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Retail Store Manager NORTHVALE | Livingston St
role at
Arch Telecom
Job Description Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSMs are leading by example as brand ambassadors, creating energy and excitement around our products and services. They demonstrate how to thrive in a fast‑paced, fun environment where customer needs are first. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and passion to educate, demonstrate and recommend device and service solutions.
What You’ll Do in Your Role Lead by example, demonstrating all the things it takes for your team to head to the top:
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store
Ensure your store meets or exceeds sales goals, overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
Sell to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyles they love, including anything from unique accessories to up‑and‑coming Internet of Things (IOT) devices
Make sure your store is always at its best
Digital Tools Proficiency
Show how our ever‑expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning‑fast LTE network
Explain why plans and services will let our customers live unlimited, feel the love, stay connected and go further
Redefine how wireless is done, down to device and account inspection, review and troubleshooting
Build Relationships Across Channels
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment
Successfully identify and handoff small business leads
Develop strong peer relationships where everyone is accountable for the company’s success
Have a good time while providing first‑class customer experience
Qualifications
Leadership
Competitive drive and confidence to succeed in a fast‑paced sales environment
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues
Effective with operational, financial and performance management
Amazing communication skills, to your team and customers
Prior wireless sales experience
Benefits
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
Must Haves
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift up to 25 lbs
Reliable transportation
Full‑time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Sales and Business Development. Industries: Retail.
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Retail Store Manager NORTHVALE | Livingston St
role at
Arch Telecom
Job Description Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSMs are leading by example as brand ambassadors, creating energy and excitement around our products and services. They demonstrate how to thrive in a fast‑paced, fun environment where customer needs are first. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and passion to educate, demonstrate and recommend device and service solutions.
What You’ll Do in Your Role Lead by example, demonstrating all the things it takes for your team to head to the top:
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store
Ensure your store meets or exceeds sales goals, overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
Sell to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyles they love, including anything from unique accessories to up‑and‑coming Internet of Things (IOT) devices
Make sure your store is always at its best
Digital Tools Proficiency
Show how our ever‑expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning‑fast LTE network
Explain why plans and services will let our customers live unlimited, feel the love, stay connected and go further
Redefine how wireless is done, down to device and account inspection, review and troubleshooting
Build Relationships Across Channels
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment
Successfully identify and handoff small business leads
Develop strong peer relationships where everyone is accountable for the company’s success
Have a good time while providing first‑class customer experience
Qualifications
Leadership
Competitive drive and confidence to succeed in a fast‑paced sales environment
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues
Effective with operational, financial and performance management
Amazing communication skills, to your team and customers
Prior wireless sales experience
Benefits
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
Must Haves
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift up to 25 lbs
Reliable transportation
Full‑time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Sales and Business Development. Industries: Retail.
#J-18808-Ljbffr