Arch Telecom
Retail Store Manager LIVINGSTON | E Mount Pleasant Ave
Arch Telecom, Livingston, New Jersey, us, 07039
Retail Store Manager LIVINGSTON | E Mount Pleasant Ave
Join to apply for the
Retail Store Manager LIVINGSTON | E Mount Pleasant Ave
role at
Arch Telecom
Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s lead by example as brand ambassadors, creating energy and excitement around our products and services. They demonstrate how to thrive in a fast‑paced, fun environment where customer needs are the first focus. They immerse themselves in meaningful connections with customers, building new and deepening existing relationships. Their expertise in uncovering customers’ needs and passion to educate, demonstrate, and recommend device and service solutions
What you'll do in your role
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
Ensure your store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.
Lead by example, selling to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love, including anything from unique accessories to up‑and‑coming Internet of Things (IoT) devices.
Finally, you’ll make sure your store is always at its best.
Become proficient in the use of digital tools designed to enhance interactions and onboarding
Show how our ever‑expanding coverage stacks up in customers’ neighborhoods, providing a lightning‑fast LTE network.
Explain why plans and services let customers live unlimited, feel the love, stay connected and go further.
Show how we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in‑store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
The Ideal Candidate Will Bring
Leadership.
Competitive drive and confidence to succeed in a fast‑paced sales environment.
Willingness to lead your team, sharing best practices while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What’s in it for you
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
Culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr
Retail Store Manager LIVINGSTON | E Mount Pleasant Ave
role at
Arch Telecom
Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s lead by example as brand ambassadors, creating energy and excitement around our products and services. They demonstrate how to thrive in a fast‑paced, fun environment where customer needs are the first focus. They immerse themselves in meaningful connections with customers, building new and deepening existing relationships. Their expertise in uncovering customers’ needs and passion to educate, demonstrate, and recommend device and service solutions
What you'll do in your role
Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store
Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in‑store.
Ensure your store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.
Lead by example, selling to find personalized solutions beyond the bare‑bones device and service plan that keep customers connected to the people and lifestyle they love, including anything from unique accessories to up‑and‑coming Internet of Things (IoT) devices.
Finally, you’ll make sure your store is always at its best.
Become proficient in the use of digital tools designed to enhance interactions and onboarding
Show how our ever‑expanding coverage stacks up in customers’ neighborhoods, providing a lightning‑fast LTE network.
Explain why plans and services let customers live unlimited, feel the love, stay connected and go further.
Show how we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in‑store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service
Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first‑class customer experience.
The Ideal Candidate Will Bring
Leadership.
Competitive drive and confidence to succeed in a fast‑paced sales environment.
Willingness to lead your team, sharing best practices while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What’s in it for you
Employee Stock Ownership Program (ESOP)
Competitive salary pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
Culture of care & excellence
Health Benefits for Full Time Employees
What “must haves” do you need
Be at least 18 years of age
Wireless sales experience
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
#J-18808-Ljbffr