California Department of Financial Protection and Innovation
Intake Analyst (Staff Service Analyst)
California Department of Financial Protection and Innovation, Sacramento, California, United States, 95828
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California Department of Financial Protection and Innovation provided pay range
This range is provided by California Department of Financial Protection and Innovation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
About the DFPI The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state‑licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement. Job Code #: JC-495525 Position #(s): 410-180-5157-120 Working Title: Intake Analyst Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Telework: In Office Job Type: Permanent, Full Time Job Description And Duties The Department of Financial Protection and Innovation is recruiting for one, Permanent, Full-time Staff Services Analyst position within the Consumer Services Office. This position is located in the Sacramento office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days. Are you interested in working on an adaptive, dynamic, and engaging team? Do you possess strong analytical skills and experience researching complex scenarios with limited available information? Do you have experience and a desire to provide high quality customer service through written and verbally communication? Would you enjoy a job where you know your work directly impacts and enhances the lives of your customers? If so, the Consumer Services Office is the right place for you. Under the direct supervision of the Staff Services Manager I, the Staff Services Analyst is responsible for reviewing, analyzing, and processing consumer complaints, and phone and email inquiries for the Consumer Services Office. Please see the attached duty statement for a complete breakdown of duties. You will find additional information about the job in the
Duty Statement . Final Filing Date:
10/27/2025 Examination Information Applicants will need to take and pass the online Staff Services Analyst exam/assessment to be eligible to apply for Staff Services Analyst positions. Please visit:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105 Minimum Qualifications Equivalent to completion of the 12th grade;
AND Four years of experience performing analytical, technical, clerical, and/or customer service duties. Academic education from an accredited college/university may be substituted for the required experience on a year-for-year basis. Consider a rewarding and challenging career with the DFPI! DFPI Website: www.dfpi.ca.gov Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Government Administration Referrals increase your chances of interviewing at California Department of Financial Protection and Innovation by 2x Inferred from the description for this job
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Sacramento, CA . Sacramento, CA $21.14 - $21.14 1 month ago Full-Time Front Office Patient Coordinator for Magic Smiles Dentistry
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This range is provided by California Department of Financial Protection and Innovation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
About the DFPI The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state‑licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement. Job Code #: JC-495525 Position #(s): 410-180-5157-120 Working Title: Intake Analyst Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Telework: In Office Job Type: Permanent, Full Time Job Description And Duties The Department of Financial Protection and Innovation is recruiting for one, Permanent, Full-time Staff Services Analyst position within the Consumer Services Office. This position is located in the Sacramento office. This recruitment may be used to fill subsequent vacancies of these positions within the next 180 days. Are you interested in working on an adaptive, dynamic, and engaging team? Do you possess strong analytical skills and experience researching complex scenarios with limited available information? Do you have experience and a desire to provide high quality customer service through written and verbally communication? Would you enjoy a job where you know your work directly impacts and enhances the lives of your customers? If so, the Consumer Services Office is the right place for you. Under the direct supervision of the Staff Services Manager I, the Staff Services Analyst is responsible for reviewing, analyzing, and processing consumer complaints, and phone and email inquiries for the Consumer Services Office. Please see the attached duty statement for a complete breakdown of duties. You will find additional information about the job in the
Duty Statement . Final Filing Date:
10/27/2025 Examination Information Applicants will need to take and pass the online Staff Services Analyst exam/assessment to be eligible to apply for Staff Services Analyst positions. Please visit:
https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=2105 Minimum Qualifications Equivalent to completion of the 12th grade;
AND Four years of experience performing analytical, technical, clerical, and/or customer service duties. Academic education from an accredited college/university may be substituted for the required experience on a year-for-year basis. Consider a rewarding and challenging career with the DFPI! DFPI Website: www.dfpi.ca.gov Seniority level
Mid-Senior level Employment type
Full-time Job function
Health Care Provider Industries
Government Administration Referrals increase your chances of interviewing at California Department of Financial Protection and Innovation by 2x Inferred from the description for this job
Medical insurance Vision insurance Get notified about new Intake Specialist jobs in
Sacramento, CA . Sacramento, CA $21.14 - $21.14 1 month ago Full-Time Front Office Patient Coordinator for Magic Smiles Dentistry
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr