The Training Center
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Data Center Program Director
role at
The Training Center
Base pay range:
$80,000.00/yr - $130,000.00/yr
General Description As our Program Director, you will architect a hands‑on training pathway that prepares learners for entry‑level installation, remote hands, and operations/maintenance roles in colocation and enterprise data centers. You’ll own the curriculum, build the lab environment (server racks, UPS demos, CRAC/CRAH demonstrators, DCIM/BMS sims, fiber/copper benches), teach and mentor cohorts, and run a continuous‑improvement loop with employer feedback and safety/quality standards.
You’ll also recruit and coach adjuncts, cultivate employer partners for site tours and guest lectures, and build job placement pipelines in North Jersey’s high‑density market.
Job Structure (time allocations)
Program Teaching & Curriculum Design — 60%
Design a modular, stackable curriculum covering structured cabling, IT hardware, power train, HVAC systems, and communications.
Deliver high‑energy lectures, demonstrations, and shop labs (fiber/copper benches, rack builds, power‑path walk‑downs).
Coach students on professional habits: documentation, work orders, tool control, PPE, and radio/slack ticketing.
Run formative checks (skills check‑offs), capstones, and employer‑observed performance evaluations.
Program Operations, Lab Build‑Out & Continuous Improvement — 30%
Maintain training racks (server/storage/network), cable certification tools, fiber scopes/OTDR, UPS demo carts, mini‑CRAH demonstrators, leak detection, and DCIM/BMS simulators.
Track outcomes: attendance, lab mastery, credential pass rates, placement.
Update curriculum each term for changing standards (e.g., TIA‑942, ASHRAE updates).
Author lab SOPs and MOPs/EOPs; enforce lockout/tagout and PPE controls.
Employer Partnerships & Placement — 10%
Align skills to colo/hyperscale hiring screens (rack/stack, cross‑connects, L1–L3 triage).
Coordinate on‑site observations, interviews, and job placement pipelines.
Key Outcomes – Field‑Ready Students
Installations: read build sheets; rack/stack servers and network gear; ground/bay cabinets; deploy copper and fiber; label and document.
Fiber hygiene & testing: scope/clean LC/MPO; perform OTDR and loss testing; manage high‑count harnesses.
Break/Fix & Remote Hands: swap FRUs; KVM workflows; Layer‑1 to Layer‑3 triage; ticket hygiene and closure with documentation.
GPU/HPC clusters: handle QSFP/QSFP‑DD optics, AOCs/DACs, leaf‑spine bundles, and tray loading used in AI racks.
Operations awareness: understand power paths (utility → UPS → PDU/RPP → rack PDUs); cooling and environmental ranges per ASHRAE TC 9.9.
Procedure training: write and execute MOPs, SOPs, and EOPs for safe change and incident response.
Server & core skills: OS install; IP/DNS/DHCP/VLANs; roles/monitoring; virtualization; IAM/MFA; hardening, patching, backup/DR; HW/SW/Network troubleshooting.
Safety & compliance: ESD control, lockout/tagout, NFPA 70E awareness.
Decommission & chain of custody: media sanitization, asset lifecycle documentation.
Security: badging, access control, cabinet etiquette, audit basics.
Skills & Experience
7–10+ years in data center operations, remote‑hands/colocation, structured cabling, or critical‑facility maintenance.
Hands‑on literacy in power/cooling fundamentals (UPS → PDU path, CRAC/CRAH, containment) and ASHRAE thermal guidelines.
Experience authoring and running MOP/SOP/EOPs; fluent in lockout/tagout and electrical‑safety principles (NFPA 70E).
Evidence of teaching/mentoring (apprentices, technicians, military NCO, FSE team lead, or classroom).
Clear, concise documentation; strong “radio discipline” and shift‑turnover habits.
Nice‑to‑have
BICSI Installer 1/Installer 2 (Copper or Fiber), FOA CFOT, CompTIA Server+ or DataSys+, or EPI CDCP/CDCS.
Experience with DCIM/BMS (e.g., Sunbird/Nlyte/Schneider EcoStruxure).
Prior community‑college/trade instruction or military technical training experience.
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Data Center Program Director
role at
The Training Center
Base pay range:
$80,000.00/yr - $130,000.00/yr
General Description As our Program Director, you will architect a hands‑on training pathway that prepares learners for entry‑level installation, remote hands, and operations/maintenance roles in colocation and enterprise data centers. You’ll own the curriculum, build the lab environment (server racks, UPS demos, CRAC/CRAH demonstrators, DCIM/BMS sims, fiber/copper benches), teach and mentor cohorts, and run a continuous‑improvement loop with employer feedback and safety/quality standards.
You’ll also recruit and coach adjuncts, cultivate employer partners for site tours and guest lectures, and build job placement pipelines in North Jersey’s high‑density market.
Job Structure (time allocations)
Program Teaching & Curriculum Design — 60%
Design a modular, stackable curriculum covering structured cabling, IT hardware, power train, HVAC systems, and communications.
Deliver high‑energy lectures, demonstrations, and shop labs (fiber/copper benches, rack builds, power‑path walk‑downs).
Coach students on professional habits: documentation, work orders, tool control, PPE, and radio/slack ticketing.
Run formative checks (skills check‑offs), capstones, and employer‑observed performance evaluations.
Program Operations, Lab Build‑Out & Continuous Improvement — 30%
Maintain training racks (server/storage/network), cable certification tools, fiber scopes/OTDR, UPS demo carts, mini‑CRAH demonstrators, leak detection, and DCIM/BMS simulators.
Track outcomes: attendance, lab mastery, credential pass rates, placement.
Update curriculum each term for changing standards (e.g., TIA‑942, ASHRAE updates).
Author lab SOPs and MOPs/EOPs; enforce lockout/tagout and PPE controls.
Employer Partnerships & Placement — 10%
Align skills to colo/hyperscale hiring screens (rack/stack, cross‑connects, L1–L3 triage).
Coordinate on‑site observations, interviews, and job placement pipelines.
Key Outcomes – Field‑Ready Students
Installations: read build sheets; rack/stack servers and network gear; ground/bay cabinets; deploy copper and fiber; label and document.
Fiber hygiene & testing: scope/clean LC/MPO; perform OTDR and loss testing; manage high‑count harnesses.
Break/Fix & Remote Hands: swap FRUs; KVM workflows; Layer‑1 to Layer‑3 triage; ticket hygiene and closure with documentation.
GPU/HPC clusters: handle QSFP/QSFP‑DD optics, AOCs/DACs, leaf‑spine bundles, and tray loading used in AI racks.
Operations awareness: understand power paths (utility → UPS → PDU/RPP → rack PDUs); cooling and environmental ranges per ASHRAE TC 9.9.
Procedure training: write and execute MOPs, SOPs, and EOPs for safe change and incident response.
Server & core skills: OS install; IP/DNS/DHCP/VLANs; roles/monitoring; virtualization; IAM/MFA; hardening, patching, backup/DR; HW/SW/Network troubleshooting.
Safety & compliance: ESD control, lockout/tagout, NFPA 70E awareness.
Decommission & chain of custody: media sanitization, asset lifecycle documentation.
Security: badging, access control, cabinet etiquette, audit basics.
Skills & Experience
7–10+ years in data center operations, remote‑hands/colocation, structured cabling, or critical‑facility maintenance.
Hands‑on literacy in power/cooling fundamentals (UPS → PDU path, CRAC/CRAH, containment) and ASHRAE thermal guidelines.
Experience authoring and running MOP/SOP/EOPs; fluent in lockout/tagout and electrical‑safety principles (NFPA 70E).
Evidence of teaching/mentoring (apprentices, technicians, military NCO, FSE team lead, or classroom).
Clear, concise documentation; strong “radio discipline” and shift‑turnover habits.
Nice‑to‑have
BICSI Installer 1/Installer 2 (Copper or Fiber), FOA CFOT, CompTIA Server+ or DataSys+, or EPI CDCP/CDCS.
Experience with DCIM/BMS (e.g., Sunbird/Nlyte/Schneider EcoStruxure).
Prior community‑college/trade instruction or military technical training experience.
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