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Claire's

Assistant Store Manager - Old Orchard Mall Skokie IL

Claire's, Skokie, Illinois, United States, 60077

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Assistant Store Manager - Old Orchard Mall Skokie IL Join to apply for the

Assistant Store Manager - Old Orchard Mall Skokie IL

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Claire's

About the role At Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast‑paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.

Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add‑ons, and enhance their shopping journey.

Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.

Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well‑merchandised and visually appealing to drive foot traffic.

Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top‑notch customer service.

Trend‑Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

About You

Sales‑Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.

Customer‑Centric Approach: You’re passionate about providing exceptional service and creating memorable shopping experiences.

Retail & Leadership Experience: At least one year of retail management experience preferred.

Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.

Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.

Ability to Work Independently: You’re self‑motivated, organized, and can take charge when needed.

Job Requirements

Proficient in operating a POS system to facilitate transactions and manage sales efficiently.

Hold a high school diploma or equivalent and have at least one year of retail management experience.

Capable of standing for scheduled shifts and lifting 11‑35 kg (25‑75 lbs).

Must be able to bend, stoop, reach, and climb ladders or step stools while assisting customers.

Strong verbal and written communication skills.

Passion for fashion and staying up to date with the latest trends.

Perks And Benefits

Full‑time employees will be eligible for medical, dental, vision, employee assistance program, life insurance, and 401(k) match.

Generous employee discount on Claire's products.

Opportunities for advancement and career development.

Fun and inclusive work environment with supportive teammates.

Candidate Journey After submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, you will have a face‑to‑face interview in one of our stores.

Compensation Range: $19.00 - $21.00 per hour.

Equal Opportunity Employer Claire's is an equal‑opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all underrepresented groups.

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