StepStone Hospitality
Description
Hampton Inn & Suites Cranberry Pittsburgh, managed by StepStone Hospitality, is seeking a highly motivated General Manager to lead a dynamic, limited-service hotel where your leadership truly makes an impact. This is an opportunity to run a well-positioned property with the support of a strong ownership group and a collaborative leadership team.
Comprehensive knowledge of hotel operations, market position, pricing and rate structures, sales strategies, yield management, and future hotel planning.
Oversee all operational aspects of the hotel including assisting in departments where needed.
Provide support to managers in employees' development
Develop short and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.
Prepare annual hotel/operation budget.
Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.
Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.
Effectively communicate and coordinate with all departments during functions.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Attend required meetings and trainings
Other duties as assigned
Requirements
At least 3 years in hotels general manager role, prefer Hilton experience
Ability to accurately use various office and operations software
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Minimum lifting, pushing of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
We are an Equal Opportunity Employer.
#J-18808-Ljbffr
Comprehensive knowledge of hotel operations, market position, pricing and rate structures, sales strategies, yield management, and future hotel planning.
Oversee all operational aspects of the hotel including assisting in departments where needed.
Provide support to managers in employees' development
Develop short and long-term financial and operational plans for the hotel/operation that support overall StepStone objectives which meet or exceed budget.
Prepare annual hotel/operation budget.
Monitor and correct the performance of the hotel/operation through verification and analysis of guest satisfaction systems and monthly financial reports.
Administers an effective security function that protects StepStone managed or owned assets and the safety of guests and associates.
Effectively communicate and coordinate with all departments during functions.
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Attend required meetings and trainings
Other duties as assigned
Requirements
At least 3 years in hotels general manager role, prefer Hilton experience
Ability to accurately use various office and operations software
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Minimum lifting, pushing of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
We are an Equal Opportunity Employer.
#J-18808-Ljbffr