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Elevance Health

Staff VP Experience and Tech Product

Elevance Health, Chicago, Illinois, United States, 60290

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Overview

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Staff VP Experience and Tech Product

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Elevance Health . Location: May be located in any Elevance Health PulsePoint office preferably in Indianapolis, IN; Chicago, IL; Atlanta, GA; Mason, OH; Richmond, VA; or Norfolk, VA. This role requires in-office presence at least 3 days per week, with flexibility to support productivity and work-life balance. Alternate locations may be considered. Per our hybrid/virtual policy, candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law. Summary Elevance Health is a Fortune 20 company committed to redefining the future of healthcare. At the heart of this transformation is the Digital Platforms and Artificial Intelligence Office (DPAIO) building the platforms, data infrastructure, and AI-powered experiences that will modernize how healthcare is delivered and experienced. As we evolve into a platform-first organization, we are rebalancing our technology investments to power connected, intelligent experiences for members, providers, and employees alike. The Staff VP Experience and Tech Product will serve as the enterprise leader responsible for building, scaling, and operationalizing our Technology Product discipline. This is a high-impact, execution-oriented role tasked with embedding product thinking into every aspect of platform design, delivery, and governance. Reporting into the DPAIO executive team, this leader will drive platform reuse, reduce internal friction, modernize digital workflows, and deliver measurable value enabling Elevance Health to activate the 10x multiplier effect outlined in our product transformation strategy. This is not a planning-only role. It’s a strategic execution mandate, with accountability for building frameworks, operating models, and internal capabilities that scale across Elevance Health’s diverse business lines and technology environments. Team Scope

100+ Position Responsibilities Product Strategy & Platform Leadership

Define and drive the enterprise digital product strategy across shared platforms (e.g., Sydney, Horizon, Unified Workbench). Champion the platform-first operating model, built on “build once, serve many,” product lifecycle governance, and outcome-driven prioritization. Translate strategic platform intent into measurable OKRs aligned with enterprise outcomes: trust, affordability, cost-to-serve, growth, and health equity. Lead quarterly roadmap reviews, platform investment forums, and prioritization rituals in alignment with enterprise planning and LOB partner needs.

Technology Enablement & Lifecycle Execution

Activate a Unified Workbench strategy for internal teams, improving cross-functional workflows and internal experience at scale. Operationalize decommissioning of legacy systems, working across architecture, engineering, and operations. Build reusable components, shared services, and design patterns to accelerate time-to-market while ensuring governance and interoperability. Partner with AI/ML and data platform leads to embed intelligent guidance, automation, and decision support within core platforms.

Discipline Building & Governance

Stand up the Tech Product Office, including its structure, operating model, metrics, and product development standards. Lead a cross-functional Tech Product Council to rationalize investments, align priorities, and govern platform adoption across LOBs. Codify product management capabilities across Elevance Health, including journey-based prioritization, impact-based OKRs, and experience instrumentation. Launch training programs to build internal fluency in product thinking, design systems, and connected experience delivery.

Cross-Functional Leadership

Collaborate with Strategy, GCIO, LOB CEOs, Clinical, Marketing, and Digital Business Owners to define shared goals and roadmap alignment. Lead cross-functional squads across Product, UX, Engineering, and Delivery to ship scalable, compliant, and high-performing platforms. Partner with Finance and Resource Planning teams to establish sustainable capacity models and investment frameworks.

Talent & Culture Development

Build and scale a high-performing team of product strategists, enablement leads, and experience architects. Create a culture of bold experimentation, psychological safety, and shared accountability. Serve as an executive sponsor for change management and culture shift initiatives that move Elevance from project to product orientation.

Position Requirements Requires a BA/BS degree in Information Technology, Computer Science or related field and a minimum of 12 years of experience leading enterprise digital and/or product development transformations, including large programs and multi-disciplinary teams and partnerships such as leading technology teams and/or cross-functional projects, substantial large-scale project management; or any combination of education and experience providing an equivalent background. Preferred Skills, Capabilities And Experiences 12+ years of digital product leadership in complex, matrixed organizations, with a track record in platform strategy and enterprise enablement. Proven success building and leading cross-functional product organizations focused on platform adoption, reuse, and internal experience uplift. Experience in product lifecycle management, Agile delivery, user-centered design, and product analytics. Demonstrated experience with platform modernization, decommissioning, and large-scale transformation programs. Experience in highly regulated environments such as healthcare, insurance, or financial services preferred. Exceptional executive presence, communication, and influencing skills. For candidates working in person or virtually in the below location(s), the salary range for this specific position is $201,760.00 to $332,904.00. Locations: Illinois. Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (subject to eligibility). The salary offered is based on a number of factors and is not considered wages until earned, vested, and determinable under applicable policies. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration without regard to protected characteristics. Applicants who require accommodation may contact elevancehealthjobssupport@elevancehealth.com for assistance. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. We are committed to equal pay and opportunity for all. Seniority level: Executive • Employment type: Full-time • Job function: Engineering and Information Technology • Industries: Hospitals and Health Care

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