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Scribd, Inc.

Staff Backend Engineer – Payments & Billing

Scribd, Inc., Miami, Florida, us, 33222

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About The Company At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable.

We support a culture where our employees can be real and bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We believe in balancing individual flexibility and community connections. Our flexible work benefit, Scribd Flex, allows employees to choose the daily work‑style that best suits their individual needs. Occasional in‑person attendance is required for all Scribd employees, regardless of location.

We are hiring for “ G

R

I

T ” – the intersection of passion and perseverance towards long‑term goals.

About The Team The Payments & Billing team powers our subscription revenue engine by delivering systems that manage billing lifecycles, global payment processing, and financial reliability across Scribd, Everand, Slideshare, and Fable. Our focus areas include payment processing at scale, invoicing, reconciliation, fraud prevention, compliance, and support for international currencies and payment methods.

What You’ll Do

Lead the technical architecture and implementation of Scribd’s payments and billing systems, the backbone of our subscription business.

Design, build, and operate backend services that power subscription payments at global scale.

Own billing lifecycle, global payments, invoicing, reconciliation, and financial reliability—integrating with multiple providers (Stripe, Adyen, Braintree) and supporting international currencies and local methods.

Ensure compliance and security of financial systems through PCI DSS, tokenization, encryption, and secure data handling.

Foster a culture of technical excellence while driving scalable, resilient, and observable financial systems.

Modernize legacy systems and eliminate technical debt to improve velocity and scalability.

Partner with Product, Finance, Risk, Platform, and Analytics to deliver secure, reliable financial flows, leveraging data, metrics, and telemetry to uncover trends, resolve anomalies, and guide the team with clarity and foresight.

Mentor engineers, shape cross‑team technical strategy, and tackle some of the hardest scaling and security challenges in the company.

We’re Looking For Someone Who

Has 8+ years of backend engineering experience, with deep expertise in building and scaling distributed systems for financial or mission‑critical workloads.

Brings a strong foundation in data modeling, transactional consistency, and high‑throughput architectures, with hands‑on SQL (e.g., MySQL, PostgreSQL) and familiarity with NoSQL and caching.

Is skilled in observability and reliability practices: defining SLOs, implementing metrics/alerts, debugging distributed systems, and leading incident response.

Has strong coding ability in at least one modern backend language such as Ruby (preferred), Java, Go, or Python, with a focus on clean, maintainable, and secure code.

Has a proven track record of technical leadership: setting architectural direction, mentoring engineers, and driving large‑scale migrations or modernization efforts.

Communicates clearly and collaborates across product, finance, risk, and platform teams, influencing both technical and business decisions.

Contributes to cross‑team initiatives (mentoring, architecture review groups, knowledge sharing) that shape Scribd’s engineering culture.

It’s a Plus If You

Have strong coding ability in Ruby.

Have deep experience designing and operating payment or billing systems.

Have integrated with major payment service providers (Stripe, Adyen, Braintree, PayPal) and managed multi‑currency or local payment methods.

Bring knowledge of compliance and security standards (PCI DSS, encryption, tokenization).

Understand fraud prevention strategies (chargebacks, retries, card fingerprinting, abuse detection).

Have led large‑scale migrations between payment providers or billing systems with minimal customer impact.

Compensation Base pay ranges from $137,500 to $247,500 in the United States (outside California) and $167,000 to $260,500 in San Francisco, California. Canadian salaries range from $175,000 CAD to $231,500 CAD. In addition, the position is eligible for competitive equity and a comprehensive benefits package.

Working at Scribd Primary residence must be in or near one of the following cities:

United States – Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C.

Canada – Ottawa, Toronto, Vancouver.

Mexico – Mexico City.

Benefits, Perks, and Wellbeing

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees.

12 weeks paid parental leave.

Short‑term/long‑term disability plans.

401(k)/RSP matching.

Onboarding stipend for home office peripherals + accessories.

Learning & Development allowance and programs.

Quarterly stipend for wellness, Wi‑Fi, etc.

Mental health support & resources.

Free subscription to Scribd.

Referral bonuses.

Book benefit.

Sabbaticals.

Company‑wide events.

Team engagement budgets.

Vacation & personal days.

Paid holidays (including winter break).

Flexible sick time.

Volunteer day.

Employee resource groups and programs fostering inclusion and diversity.

Free access to AI tools to boost productivity and innovation.

EEO Statement Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences build the best ideas.

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