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Heritage Financial Credit Union

Chief Risk Officer - Middletown, NY

Heritage Financial Credit Union, Headquarters, Kentucky, United States

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Overview

Heritage Financial Credit Union is seeking a visionary Chief Risk Officer (CRO). This new executive role oversees Finance, Information Technology, Strategic Business Operations, and Risk/Compliance, serving as a central force in driving sustainable growth, operational excellence, and member trust. This position reports to the Executive Team and is based at Heritage Financial Credit Union’s headquarters. Responsibilities

Enterprise Risk & Compliance: Develop, implement, and maintain a comprehensive enterprise risk management framework; oversee regulatory requirements, internal controls, and audit readiness; serve as executive liaison with regulators, auditors, and the Board of Directors; establish and monitor risk appetite and risk metrics with reporting for informed decision-making. Finance Oversight: Provide executive leadership of financial operations including asset/liability management, capital adequacy, budgeting, and forecasting; ensure accuracy and integrity of financial reporting; collaborate with the CEO, COO, and Board to develop financial strategies that support sustainable growth and member value. Information Technology & Security: Oversee IT operations, systems administration, and cybersecurity; drive digital transformation initiatives aligned with strategy; ensure data security, resilience, and business continuity planning. Strategic Business Operations: Provide executive-level oversight for departments within Strategic Business Operations (Branch Operations, Business Intelligence, Project Management, Core Systems Administration); ensure alignment of operational execution with strategic objectives and member experience goals; champion process optimization and cross-departmental collaboration. Leadership & Governance: Serve as a trusted advisor to the CEO, executive team, and Board of Directors; foster accountability and collaboration; develop and mentor senior leaders; represent the organization externally with regulators and industry peers. Other duties as assigned. What’s in it for you?

Salary: $190,000 - $225,000 per year (based on experience) Benefits

Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer Requirements & Qualifications

Bachelor’s degree in Finance, Accounting, Risk Management, Business Administration, or related field required; Master’s degree (MBA, MS) preferred. A combination of education and experience will be considered. Minimum of 10+ years of progressive leadership experience in financial services, including direct oversight of risk, compliance, finance, or operations. Professional certifications such as CPA, CFA, CIA, CISA, or CRCM preferred. Demonstrated success leading IT governance, cybersecurity oversight, or digital transformation initiatives. Exceptional strategic, analytical, and communication skills with the ability to influence at all levels of the organization. Proven experience managing diverse teams and building strong cross-functional alignment. Knowledge & Skills

Deep knowledge of enterprise risk management, regulatory compliance (NCUA, CFPB, FFIEC, BSA/AML), and financial reporting. Proficiency with Microsoft Office and lending systems; ability to leverage data and technology to drive strategy. Ability to balance risk mitigation with strategic growth initiatives; strong leadership presence with credibility across regulators, staff, and the Board. Location

Headquarters, KY Salary Description: $190,000 - $225,000 (depending on experience)

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