Heritage Financial Credit Union
Chief Risk Officer - Middletown, NY
Heritage Financial Credit Union, Model City, New York, United States
Overview
Heritage Financial Credit Union is seeking a visionary Chief Risk Officer (CRO) to join its Executive Team. This new and critical role goes beyond traditional risk management and oversees Finance, Information Technology, Strategic Business Operations, and Risk/Compliance. The CRO serves as a central force in driving sustainable growth, operational excellence, and member trust. The CRO will join the Executive Team with the mandate to protect the organization while helping lead it forward by aligning enterprise strategy with sound financial stewardship, technology, efficient operations, and a strong culture of compliance. This is a mission‑driven financial institution seeking bold ideas, strong leadership, and a cross‑functional mindset to deliver impact.
About the organization
Heritage Financial Credit Union is a member‑owned financial institution dedicated to helping members achieve their financial goals and building stronger communities. We strive to provide affordable financial services and create a workplace where employees feel valued and respected. Our values guide our actions: Integrity, Excellence, Teamwork, Respect, and Community.
Responsibilities
Enterprise Risk & Compliance: Develop, implement, and maintain a comprehensive enterprise risk management framework. Oversee regulatory compliance, internal controls, and audit readiness. Serve as executive liaison with regulators, auditors, and the Board of Directors on risk and compliance matters. Establish and monitor risk appetite, risk metrics, and reporting to support informed decision‑making. Finance Oversight: Provide executive leadership of financial operations, including asset/liability management, capital adequacy, budgeting, and forecasting. Ensure accuracy, transparency, and integrity of financial reporting. Collaborate with the CEO, COO, and Board to develop financial strategies that support sustainable growth and member value. Information Technology & Security: Oversee IT operations, systems administration, and cybersecurity. Drive digital transformation initiatives aligned with organizational strategy. Ensure data security, resilience, and business continuity planning. Strategic Business Operations: Provide executive‑level oversight for departments within Strategic Business Operations (Branch Operations, Business Intelligence, Project Management, Core Systems Administration). Ensure alignment of operational execution with strategic objectives and member experience goals. Champion process optimization, operational efficiency, and cross‑departmental collaboration. Leadership & Governance: Serve as a trusted advisor to the CEO, executive team, and Board of Directors. Foster a culture of accountability and ethical decision‑making, drive alignment across departments, and support continuous improvement. Develop and mentor senior leaders within Finance, Risk, IT, and Operations; create clear career paths and succession plans as needed. Represent the organization externally with regulators, industry peers, and business partners. Performs additional duties as assigned. What’s in it for you?
Salary: $190,000 – $225,000 per year (based on experience). Benefits include a comprehensive package with incentives, paid time off, holidays, medical/dental/vision and life insurance, employee assistance program, FSA/HSA, 401(k) with employer match, educational assistance, and paid volunteer time. Requirements
Education/Certification Bachelor’s degree in Finance, Accounting, Risk Management, Business Administration, or related field required; Master’s degree (MBA, MS) preferred. A combination of education and commensurate experience will be considered. Minimum of 10+ years of progressive leadership experience in financial services, including direct oversight of risk, compliance, finance, or operations. Professional certifications such as CPA, CFA, CIA, CISA, or CRCM preferred. Demonstrated success leading IT governance, cybersecurity oversight, or digital transformation initiatives. Exceptional strategic, analytical, and communication skills with the ability to influence at all levels of the organization. Proven experience managing diverse teams and building strong cross‑functional alignment. Required Knowledge Deep knowledge of enterprise risk management, regulatory compliance (NCUA, CFPB, FFIEC, BSA/AML), and financial reporting. Experience using PC‑based software including Microsoft Office and lending systems etc. Skills/Abilities Ability to balance risk mitigation with strategic growth initiatives. Strong leadership presence with credibility across regulators, staff, and the Board. Track record of driving operational excellence and financial performance. Additional information
This role is full‑time and located with Heritage Financial Credit Union. The description above is intended to depict the general responsibilities and requirements of the role and is not an exhaustive list of duties. The organization is an equal opportunity employer (EEO) and does not discriminate on any protected status.
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Heritage Financial Credit Union is seeking a visionary Chief Risk Officer (CRO) to join its Executive Team. This new and critical role goes beyond traditional risk management and oversees Finance, Information Technology, Strategic Business Operations, and Risk/Compliance. The CRO serves as a central force in driving sustainable growth, operational excellence, and member trust. The CRO will join the Executive Team with the mandate to protect the organization while helping lead it forward by aligning enterprise strategy with sound financial stewardship, technology, efficient operations, and a strong culture of compliance. This is a mission‑driven financial institution seeking bold ideas, strong leadership, and a cross‑functional mindset to deliver impact.
About the organization
Heritage Financial Credit Union is a member‑owned financial institution dedicated to helping members achieve their financial goals and building stronger communities. We strive to provide affordable financial services and create a workplace where employees feel valued and respected. Our values guide our actions: Integrity, Excellence, Teamwork, Respect, and Community.
Responsibilities
Enterprise Risk & Compliance: Develop, implement, and maintain a comprehensive enterprise risk management framework. Oversee regulatory compliance, internal controls, and audit readiness. Serve as executive liaison with regulators, auditors, and the Board of Directors on risk and compliance matters. Establish and monitor risk appetite, risk metrics, and reporting to support informed decision‑making. Finance Oversight: Provide executive leadership of financial operations, including asset/liability management, capital adequacy, budgeting, and forecasting. Ensure accuracy, transparency, and integrity of financial reporting. Collaborate with the CEO, COO, and Board to develop financial strategies that support sustainable growth and member value. Information Technology & Security: Oversee IT operations, systems administration, and cybersecurity. Drive digital transformation initiatives aligned with organizational strategy. Ensure data security, resilience, and business continuity planning. Strategic Business Operations: Provide executive‑level oversight for departments within Strategic Business Operations (Branch Operations, Business Intelligence, Project Management, Core Systems Administration). Ensure alignment of operational execution with strategic objectives and member experience goals. Champion process optimization, operational efficiency, and cross‑departmental collaboration. Leadership & Governance: Serve as a trusted advisor to the CEO, executive team, and Board of Directors. Foster a culture of accountability and ethical decision‑making, drive alignment across departments, and support continuous improvement. Develop and mentor senior leaders within Finance, Risk, IT, and Operations; create clear career paths and succession plans as needed. Represent the organization externally with regulators, industry peers, and business partners. Performs additional duties as assigned. What’s in it for you?
Salary: $190,000 – $225,000 per year (based on experience). Benefits include a comprehensive package with incentives, paid time off, holidays, medical/dental/vision and life insurance, employee assistance program, FSA/HSA, 401(k) with employer match, educational assistance, and paid volunteer time. Requirements
Education/Certification Bachelor’s degree in Finance, Accounting, Risk Management, Business Administration, or related field required; Master’s degree (MBA, MS) preferred. A combination of education and commensurate experience will be considered. Minimum of 10+ years of progressive leadership experience in financial services, including direct oversight of risk, compliance, finance, or operations. Professional certifications such as CPA, CFA, CIA, CISA, or CRCM preferred. Demonstrated success leading IT governance, cybersecurity oversight, or digital transformation initiatives. Exceptional strategic, analytical, and communication skills with the ability to influence at all levels of the organization. Proven experience managing diverse teams and building strong cross‑functional alignment. Required Knowledge Deep knowledge of enterprise risk management, regulatory compliance (NCUA, CFPB, FFIEC, BSA/AML), and financial reporting. Experience using PC‑based software including Microsoft Office and lending systems etc. Skills/Abilities Ability to balance risk mitigation with strategic growth initiatives. Strong leadership presence with credibility across regulators, staff, and the Board. Track record of driving operational excellence and financial performance. Additional information
This role is full‑time and located with Heritage Financial Credit Union. The description above is intended to depict the general responsibilities and requirements of the role and is not an exhaustive list of duties. The organization is an equal opportunity employer (EEO) and does not discriminate on any protected status.
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