Patriot Advertising
Senior Manager - IT ETRM Systems - 2510002499 - Houston, TX
Patriot Advertising, Houston, Texas, United States, 77246
Senior Manager - IT ETRM Systems - 2510002499 - Houston, TX
The IT ETRM Manager is responsible for leading a team of IT functional analysts who support and maintain two instances of RightAngle. This position will work closely with the IT ETRM Technical Manager on common team goals, operational efficiencies, and work collaboratively on support and development initiatives. This key leadership position requires the ability to develop an effective team, manage multiple initiatives, build/maintain strong business relationships, and facilitate positive and solution-oriented discussions with key cross‑functional business stakeholders.
Essential Duties and Responsibilities
Providing functional, configuration, and modeling expertise in RightAngle for bulk/lease crude, NGLs, and refined products
Assigning, prioritizing, working, and managing user incidents and requests while ensuring OLA targets are met
Facilitating weekly status meetings with the business to review and prioritize open incidents and
Escalation point for after‑hours support and responsible for managing the team's on‑call schedule
Establishing overall team initiatives and individual team member goals
Writing annual team member performance evaluations as well as HR communications
Accountable for vendor issue escalations and communications
Working closely and collaboratively with internal audit, IT applications/infrastructure, and security teams
Adheres to, enforces, and champions the IT Governance programs (e.g., incident/change management
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
Bachelor's degree preferably in Information Technology, Information Systems, or related area
10+ years of RightAngle support or implementation experience
Experience managing and leading teams (full‑time employees and contractors), with a demonstrated ability to navigate complex and cross‑functional organizations
Expertise in front‑to‑back office data flow in RightAngle, including Trade Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements
Working knowledge of industry‑leading corporate and financial systems (SAP, Salesforce, SharePoint, etc.)
Knowledge of the software development life cycle (SDLC), application architecture, project management, software integration, data management/governance, business intelligence, and/or business process analysis
Experience with waterfall and agile development methodologies
A strong understanding of SQL and relational databases
Demonstrated ability to work under pressure and meet tight deadlines while still maintaining high‑quality standards
Ability to quickly identify and implement solutions for complex problems
Familiarity with ITIL concepts and change management procedures
Strong written and verbal communication skills with an aptitude for problem‑solving
Must be able to efficiently direct work activities and independently resolve issues
Demonstrated experience leading and mentoring teams
Preferred Qualifications:
Knowledge of the midstream (upstream, downstream) energy industry
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Usually, normal office working conditions.
This position is onsite in our Houston, TX, office.
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
Up to 10% travel to Dallas, TX, Houston, TX, or Newtown Square, PA is required.
An equal opportunity employer/disability/vet Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER
: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
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Essential Duties and Responsibilities
Providing functional, configuration, and modeling expertise in RightAngle for bulk/lease crude, NGLs, and refined products
Assigning, prioritizing, working, and managing user incidents and requests while ensuring OLA targets are met
Facilitating weekly status meetings with the business to review and prioritize open incidents and
Escalation point for after‑hours support and responsible for managing the team's on‑call schedule
Establishing overall team initiatives and individual team member goals
Writing annual team member performance evaluations as well as HR communications
Accountable for vendor issue escalations and communications
Working closely and collaboratively with internal audit, IT applications/infrastructure, and security teams
Adheres to, enforces, and champions the IT Governance programs (e.g., incident/change management
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
Bachelor's degree preferably in Information Technology, Information Systems, or related area
10+ years of RightAngle support or implementation experience
Experience managing and leading teams (full‑time employees and contractors), with a demonstrated ability to navigate complex and cross‑functional organizations
Expertise in front‑to‑back office data flow in RightAngle, including Trade Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements
Working knowledge of industry‑leading corporate and financial systems (SAP, Salesforce, SharePoint, etc.)
Knowledge of the software development life cycle (SDLC), application architecture, project management, software integration, data management/governance, business intelligence, and/or business process analysis
Experience with waterfall and agile development methodologies
A strong understanding of SQL and relational databases
Demonstrated ability to work under pressure and meet tight deadlines while still maintaining high‑quality standards
Ability to quickly identify and implement solutions for complex problems
Familiarity with ITIL concepts and change management procedures
Strong written and verbal communication skills with an aptitude for problem‑solving
Must be able to efficiently direct work activities and independently resolve issues
Demonstrated experience leading and mentoring teams
Preferred Qualifications:
Knowledge of the midstream (upstream, downstream) energy industry
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Usually, normal office working conditions.
This position is onsite in our Houston, TX, office.
Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
Up to 10% travel to Dallas, TX, Houston, TX, or Newtown Square, PA is required.
An equal opportunity employer/disability/vet Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.
The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
DISCLAIMER
: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
#J-18808-Ljbffr