Henricksen
Commercial Furniture Project Coordinator
Henricksen, Nashville, Tennessee, United States, 37247
With 300+ manufacturer partnerships, Henricksen offers an array of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI's furniture brands include Allsteel, Gunlocke, HBF, The HON Company, and Kimball International.
Job Summary
This position will be located in either our Chattanooga, Knoxville, or Nashville office. The Project Coordinator role serves as the main support to Account Executives and project team throughout the sales process. They will execute order management requirements for project as key collaborator across internal Customer Support team, vendors, and clients. Act as the central hub that drives overall quality of project delivery, engagement, outcomes, and service.
Responsibilities
Project Relationship Management. Engage and execute work in alignment with project roles and accountabilities, acting as liaison between Account Executives and cross-functional team.
Order Entry and Management. Execute end to end process inclusive of quote preparation, order placement and management, order placement and monitoring, reconciliation, invoicing, and tracking.
Logistics and Issue Resolution. Help resolve and manage a variety of issues required to accurately report and track deliveries.
Customer Service. Set and adapt to project and client needs with professionalism and appropriate communication messaging and approach.
Requirements
Qualifications - Education and Experience
Required
Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)
Detail and task-oriented with proven organizational and problem-solving skills
Work independently and collaboratively in a fast-paced, deadline-driven, and team environment
Possess excellent customer service and interpersonal skills and orientation
Strong verbal and written communication skills across medium
Strong ability and willingness for continuous learning and professional development
1 - 3 years of industry-related experience
Preferred
Knowledge working in CAP Quoting program is a plus
Previous experience working in the contract furniture, design, or construction industries
Exposure/Experience with bidding and quoting
Additional Information
Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages. Henricksen is an Equal Opportunity Employer. We are fully committed to cultivating a culture that is inclusive and integrates our Core Values in everything we do, every interaction we have, and every decision we make.
Salary Description: $25.00 - $32.00/hour
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