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Tecovas

Assistant Store Manager

Tecovas, Tucson, Arizona, United States, 85718

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Assistant Store Manager – Tecovas Join to apply for the

Assistant Store Manager

role at

Tecovas .

Tecovas

is passionate about offering an incredible customer experience for first‑time boot buyers and western enthusiasts alike! We’re looking for a talented

Full‑Time Assistant Store Manager

who will contribute to a profitable and customer‑centric environment through the development of a team and the management of our total store operations.

Responsibilities

Customer Experience

Cultivates an environment of genuine customer connection

Demonstrates extraordinary service and acts as a brand ambassador reflecting the company values

Facilitates an energized pace, positive service environment and team development

Understands an OMNI Channel business - implements processes and utilizes tools to better serve the customer

Leadership & Team Management

Supports the Store Manager in recruiting, hiring, and retaining top talent

Supports the Store Manager in creating and maintaining a succession strategy

Fosters a culture of strong communication and teamwork to ensure a seamless balance between operational, visual, and customer priorities

Provides real-time feedback, coaching and training to team members, escalating issues as needed to Store Manager

Training & Development

Delivers world‑class, in‑person training (in conjunction with e‑learning) to all new team members

Ensures timely completion of new hire training paths

Meets regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress

Suggests improvements or new programs related to retail training

Ensures compliance of all training activities with established policies and best practices

Works closely with store leadership to plan, schedule, and execute new hire training

Facilitates ongoing training in store locations, including training for new products and services

Attends regular training meetings to ensure understanding of necessary information

Visual Merchandising

Plans, presets, and executes visual directives on time

Submits store photos as requested and incorporates feedback from HQ

Participates in visual training calls with HQ partners to support new product launches

Partners with store leadership to uphold VM standards and ensure replenishment tasks are completed

Supports store presentation through sell‑through and markdown cycles

Maintains in‑store marketing elements and accurate presentation of store collateral

Works with store manager to ensure schedule reflects visual set times for product launches

Partners with store leaders for new hire visual training

Oversees sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props

Business Operations

Upholds and ensures compliance with shipments, transfers and restock standards

Adheres to and develops awareness around internal and external Loss Prevention procedures

Sets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards

Encourages and demonstrates adaptability, positively influencing change and enabling the team to successfully execute a shared vision

Qualifications

3+ years of Retail Management experience

Exceptional leadership, selling, and customer service skills

Strong merchant skills and a history of delivering financial results

Proven record of hiring and developing great talent

Experience in coaching, counseling & conflict resolution

Independent, proactive, results‑driven work ethic

Utmost character, honesty, and transparency

Requirements

High School Diploma required (College Degree preferred)

Must be at least 18 years of age or older

Ability to stand/walk for extended periods, reach overhead, bend, squat, and kneel as needed

Ability to deliver excellent customer service while implementing loss prevention practices

Able to lift up to 30lbs regularly and perform store maintenance tasks

Must be able to reliably commute to and from the work location

Must be available to work 40 hours per week, including weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed

Full‑Time Benefits

Competitive salary

We offer insurance plans that pay 79‑90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents

Free Boots!

Generous employee discounts!

About Us Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners.

We’re growing and hiring passionate, humble, positive, and talented people determined to help us continue to grow.

Equal Opportunity Employer We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy.

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