Conifer Health Solutions
Eligibility Enrollment Services Supervisor
Conifer Health Solutions, Omaha, Nebraska, us, 68197
Eligibility Enrollment Services Supervisor
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Eligibility Enrollment Services Supervisor
role at
Conifer Health Solutions .
Be among the first 25 applicants.
Job Summary Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product and the coordination of its delivery through field operation offices.
Essential Duties And Responsibilities
Provides overall supervision of Government Programs for the assigned division, including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
Ensures staff understanding and application of local, state and federal laws and guidelines.
Develops and delivers Eligibility Program training to divisional staff and its clients.
Provides direction to staff on issues/questions relating to Government Programs.
Develops, refines, and manages the product to maximize operational goals and objectives while working with the management team and staff.
Monitors and builds team morale and productivity as measured against planned objectives.
Identifies key performance indicators and utilizes them to track and manage product performance.
FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense) N/A
Scope
Multiple small locations, or single medium sized location, or single large sized location
Supervisory Responsibilities This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Direct Reports (titles): Patient Advocate and Lead, EES Financial Counselor and Lead. Typically, a 1:12 ratio.
Indirect Reports (titles): Clerical Support, EES.
Knowledge, Skills, Abilities
Working familiarity with the rules and regulations pertaining to Federal, State and County programs.
Computer systems literate including Windows, and Microsoft Outlook, Excel and Word programs.
Ability to work independently.
Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms.
Ability to prioritize and manage multiple tasks with efficiency.
Excellent oral and written communication, interpersonal, organizational and management skills.
Conifer vaccination and screening requirement Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
Education / Experience
Bachelors Degree in Business Administration, Marketing and/or related field or equivalent experience.
3 – 5 years experience in healthcare finance or revenue cycle.
Most recent 3 years experience in Federal, State and Local government programs.
2 – 3 years supervisory experience in Federal, State and Local government programs.
Working knowledge of healthcare products.
PHYSICAL DEMANDS
Ability to sit and work at a computer terminal for extended periods of time.
Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside.
Ability to travel.
WORK ENVIRONMENT
Both Hospital and Office facilities, in direct contact with Patients and Staff.
Other
Must be able to travel.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Referrals increase your chances of interviewing at Conifer Health Solutions by 2x.
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care and Medical Practices
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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Eligibility Enrollment Services Supervisor
role at
Conifer Health Solutions .
Be among the first 25 applicants.
Job Summary Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product and the coordination of its delivery through field operation offices.
Essential Duties And Responsibilities
Provides overall supervision of Government Programs for the assigned division, including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
Ensures staff understanding and application of local, state and federal laws and guidelines.
Develops and delivers Eligibility Program training to divisional staff and its clients.
Provides direction to staff on issues/questions relating to Government Programs.
Develops, refines, and manages the product to maximize operational goals and objectives while working with the management team and staff.
Monitors and builds team morale and productivity as measured against planned objectives.
Identifies key performance indicators and utilizes them to track and manage product performance.
FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense) N/A
Scope
Multiple small locations, or single medium sized location, or single large sized location
Supervisory Responsibilities This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Direct Reports (titles): Patient Advocate and Lead, EES Financial Counselor and Lead. Typically, a 1:12 ratio.
Indirect Reports (titles): Clerical Support, EES.
Knowledge, Skills, Abilities
Working familiarity with the rules and regulations pertaining to Federal, State and County programs.
Computer systems literate including Windows, and Microsoft Outlook, Excel and Word programs.
Ability to work independently.
Detail oriented, with strengths in dealing with multiple facilities, Supervisors, and Hospital platforms.
Ability to prioritize and manage multiple tasks with efficiency.
Excellent oral and written communication, interpersonal, organizational and management skills.
Conifer vaccination and screening requirement Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
Education / Experience
Bachelors Degree in Business Administration, Marketing and/or related field or equivalent experience.
3 – 5 years experience in healthcare finance or revenue cycle.
Most recent 3 years experience in Federal, State and Local government programs.
2 – 3 years supervisory experience in Federal, State and Local government programs.
Working knowledge of healthcare products.
PHYSICAL DEMANDS
Ability to sit and work at a computer terminal for extended periods of time.
Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside.
Ability to travel.
WORK ENVIRONMENT
Both Hospital and Office facilities, in direct contact with Patients and Staff.
Other
Must be able to travel.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Referrals increase your chances of interviewing at Conifer Health Solutions by 2x.
Seniority level
Executive
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care and Medical Practices
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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