LingaTech
Location:
Middletown, PA
Position Type:
Hybrid - Mostly Remote
Hybrid Schedule:
Onsite for one week a quarter
Contract Length:
11months + extension
Position Overview This role serves as the lead
Microsoft Dynamics 365 CE Solution Architect , responsible for designing, implementing, and overseeing enterprise CRM and portal solutions integrated with ERP, AI, and contact center technologies. The position drives strategic system modernization, leads a team of developers, and ensures delivery of high-performing, customer-centric business applications aligned with organizational goals.
Required Skills
10 years of experience in
Microsoft CE application development
as a lead developer and/or architect.
5 years as a
Microsoft certified solution architect
for business applications.
Certified
Microsoft Power Platform or Customer Engagement Fast Track Solution Architect .
Strong experience developing and deploying solutions using
D365 CE
and
Power Platform , leveraging
AI
and
Machine Learning
to build intelligent business applications.
Proven
integration experience
in an
event-driven, decoupled architecture , including integrations with
SAP ERP
for pricing, billing, and financial systems, as well as
payment gateways .
Experience with
payment processing
systems such as
digital wallets ,
peer-to-peer payment methods , and integrations with
social media ,
Natural Language IVR ,
ChatBOT , and
contact center systems .
Recognized as a
Microsoft MVP
in Business Applications, Customer Experience, Power Apps, or CoPilot Studio (or equivalent standing).
Azure AI Fundamentals certification
or comparable
AI/Machine Learning certification .
Possession of
Microsoft Dynamics-related certifications .
Bachelor’s degree
in business management or information systems, or an equivalent combination of education and experience.
Preferred Skills
Experience with
Enterprise Business Solutions , particularly
SAP projects .
Familiarity with
ITIL
and
ITSM
practices and methodologies.
Duties
Analyze and document the current and target state of Microsoft CE applications, configurations, and technologies.
Architect and implement custom Microsoft CE solutions and integrations within the enterprise ecosystem.
Develop and maintain a technical roadmap to guide CRM, portal, and web application delivery.
Lead, mentor, and assign work to CRM and full-stack development teams.
Manage successful deployment of Microsoft CE, UBOS, and related systems, ensuring adherence to standards and policies.
Serve as a subject matter expert and advisor on Microsoft CE capabilities, trends, and best practices.
Oversee integration efforts with ERP systems, middleware, payment gateways, and telephony/contact center platforms.
Lead data migration initiatives to Microsoft CRM from legacy or non-commercial systems.
Ensure all technical work is fully documented, including functional designs, test plans, and impact analyses.
Collaborate with business owners, project sponsors, vendors, and technical staff to ensure solution alignment and delivery.
Drive AI and machine learning adoption using
Azure AI
services,
Copilot , and
Dynamics 365 CE
enhancements.
Facilitate training sessions and knowledge transfer for teams adopting new Dynamics and AI technologies.
Participate in project governance, risk management, and performance reviews.
Uphold organizational policies, standards, and security practices throughout solution design and delivery.
Work independently and proactively to achieve project milestones and resolve technical challenges.
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Middletown, PA
Position Type:
Hybrid - Mostly Remote
Hybrid Schedule:
Onsite for one week a quarter
Contract Length:
11months + extension
Position Overview This role serves as the lead
Microsoft Dynamics 365 CE Solution Architect , responsible for designing, implementing, and overseeing enterprise CRM and portal solutions integrated with ERP, AI, and contact center technologies. The position drives strategic system modernization, leads a team of developers, and ensures delivery of high-performing, customer-centric business applications aligned with organizational goals.
Required Skills
10 years of experience in
Microsoft CE application development
as a lead developer and/or architect.
5 years as a
Microsoft certified solution architect
for business applications.
Certified
Microsoft Power Platform or Customer Engagement Fast Track Solution Architect .
Strong experience developing and deploying solutions using
D365 CE
and
Power Platform , leveraging
AI
and
Machine Learning
to build intelligent business applications.
Proven
integration experience
in an
event-driven, decoupled architecture , including integrations with
SAP ERP
for pricing, billing, and financial systems, as well as
payment gateways .
Experience with
payment processing
systems such as
digital wallets ,
peer-to-peer payment methods , and integrations with
social media ,
Natural Language IVR ,
ChatBOT , and
contact center systems .
Recognized as a
Microsoft MVP
in Business Applications, Customer Experience, Power Apps, or CoPilot Studio (or equivalent standing).
Azure AI Fundamentals certification
or comparable
AI/Machine Learning certification .
Possession of
Microsoft Dynamics-related certifications .
Bachelor’s degree
in business management or information systems, or an equivalent combination of education and experience.
Preferred Skills
Experience with
Enterprise Business Solutions , particularly
SAP projects .
Familiarity with
ITIL
and
ITSM
practices and methodologies.
Duties
Analyze and document the current and target state of Microsoft CE applications, configurations, and technologies.
Architect and implement custom Microsoft CE solutions and integrations within the enterprise ecosystem.
Develop and maintain a technical roadmap to guide CRM, portal, and web application delivery.
Lead, mentor, and assign work to CRM and full-stack development teams.
Manage successful deployment of Microsoft CE, UBOS, and related systems, ensuring adherence to standards and policies.
Serve as a subject matter expert and advisor on Microsoft CE capabilities, trends, and best practices.
Oversee integration efforts with ERP systems, middleware, payment gateways, and telephony/contact center platforms.
Lead data migration initiatives to Microsoft CRM from legacy or non-commercial systems.
Ensure all technical work is fully documented, including functional designs, test plans, and impact analyses.
Collaborate with business owners, project sponsors, vendors, and technical staff to ensure solution alignment and delivery.
Drive AI and machine learning adoption using
Azure AI
services,
Copilot , and
Dynamics 365 CE
enhancements.
Facilitate training sessions and knowledge transfer for teams adopting new Dynamics and AI technologies.
Participate in project governance, risk management, and performance reviews.
Uphold organizational policies, standards, and security practices throughout solution design and delivery.
Work independently and proactively to achieve project milestones and resolve technical challenges.
#J-18808-Ljbffr