Swift Communications, Inc.
Service Coordinator #113529 - Rocky Mountain Power
Swift Communications, Inc., Park City, Utah, United States, 84060
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Power Your GreatnessPacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.
Responsibilities
The successful candidate will be the primary person responsible for helping walk in customers.
Will be trained in Customer Guarantee gate keeping functions as back up to other Service Coordinators.
Will also be trained to provide support for high priority work when other Service Coordinators are absent.
Other responsibilities will include supporting roll to the New Connects service coordinator, data entry, managing all incoming and outgoing mail, payroll support and other clerical work as requested by management or team members.
May be trained in specific Company applications as needed.
Requirements
Successful in passing clerical aptitude assessment with a passing score as well as typing 45 WPM (required for position).
3 years general office or two years Administrative Assistant experience.
2 years Customer Service experience.
High School diploma or proof of GED equivalent.
Strong telephone and face-to-face communication skills.
Must be detail oriented but with a demonstrated ability to multi-task.
Proficiency in MS Word, EXCEL, Outlook and Windows 2000.
Must possess strong problem-solving skills.
Preferences
3-5 years' experience in a Utility Field Operations environment.
Familiar with CSS System as well as SAP.
2 plus years' experience as a Group or Administrative Assistant.
Additional Information Req Id: 113529 Primary Location: PARK CITY, UT Department: Power Delivery Schedule: Full Time Personnel Subarea: IBEW Local 57 PD Hiring Range: $31.23 per hour
Benefits
Health care
retirement
paid time off
tuition assistance
paid short-term and long-term disability
paid bereavement leave
For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana.
Job Status Full-time
Education Level High school education or GED required
Experience Level Some experience required
How to Apply https://careers.pacificorp.com/job-invite/113529/
#J-18808-Ljbffr
Responsibilities
The successful candidate will be the primary person responsible for helping walk in customers.
Will be trained in Customer Guarantee gate keeping functions as back up to other Service Coordinators.
Will also be trained to provide support for high priority work when other Service Coordinators are absent.
Other responsibilities will include supporting roll to the New Connects service coordinator, data entry, managing all incoming and outgoing mail, payroll support and other clerical work as requested by management or team members.
May be trained in specific Company applications as needed.
Requirements
Successful in passing clerical aptitude assessment with a passing score as well as typing 45 WPM (required for position).
3 years general office or two years Administrative Assistant experience.
2 years Customer Service experience.
High School diploma or proof of GED equivalent.
Strong telephone and face-to-face communication skills.
Must be detail oriented but with a demonstrated ability to multi-task.
Proficiency in MS Word, EXCEL, Outlook and Windows 2000.
Must possess strong problem-solving skills.
Preferences
3-5 years' experience in a Utility Field Operations environment.
Familiar with CSS System as well as SAP.
2 plus years' experience as a Group or Administrative Assistant.
Additional Information Req Id: 113529 Primary Location: PARK CITY, UT Department: Power Delivery Schedule: Full Time Personnel Subarea: IBEW Local 57 PD Hiring Range: $31.23 per hour
Benefits
Health care
retirement
paid time off
tuition assistance
paid short-term and long-term disability
paid bereavement leave
For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana.
Job Status Full-time
Education Level High school education or GED required
Experience Level Some experience required
How to Apply https://careers.pacificorp.com/job-invite/113529/
#J-18808-Ljbffr