Atrium Health
Telephone Nurse Triage, Hematology and Oncology
Atrium Health, Ardmore, North Carolina, United States
Overview
Department: 37279 Wake Forest Baptist Medical Center - LC: Nursing Call Center Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Weekdays - 3 12 hours shifts 10A-10P. Remote. Pay Range: $34.90 - $52.35 Job Description
Required to live 45 minutes from Atrium Health Wake Forest Baptist. Schedule : 10am-10pm, 3 days per week Job Summary: Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice. Education/Experience
Graduation from an accredited School of Nursing with two years of acute care experience required. Prefer acute care experience within the last 10 years. Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred. Licensure, Certification, and/or Registration
Current license as a Registered Nurse (RN) in the State of North Carolina Basic Cardiac Life Support (BCLS) certification required. Essential Functions
Provides patient/family centered care, acting as partner and adviser, assists and supports patients and families to manage their health care, respecting their culture and values, individual needs, health goals and treatment preferences. Applies critical reasoning and clinical judgment to expedite appropriate care and treatment via telecommunication technologies (telephone, fax, email, internet, patient portal). Ensures proper scheduling and follow up on test results for providers. Uses active listening, approved protocols, and evidence-based practice in explaining test results and medications to patients. Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care. Participates in professional development by maintaining required competencies, identifying learning needs and seeking appropriate educational offerings. Demonstrates ability to function in a professional practice model, including shared governance and adherence to standards of care. Focuses on patient safety and quality of nursing care by applying appropriate nursing interventions, patient education, advocacy, coordinating nursing and other health services, and evaluating patient outcomes. Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skills. Adapts personal communication style to meet the needs of diverse patients and backgrounds. Demonstrates assessment, critical thinking, and customer service skills. Performs other related duties incidental to the work described herein. Skills/Qualifications
Ability to assess nursing needs of acute and chronically ill patients through technology methods Ability to seek resources independently and work collaboratively Ability to establish and maintain effective working relationships Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Ability to teach patients and families in accordance with the nursing plan of care Ability to use the computer and learn new software programs Ability to document and communicate pertinent information using computer and/or paper documentation tools Our Commitment to You
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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Department: 37279 Wake Forest Baptist Medical Center - LC: Nursing Call Center Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Weekdays - 3 12 hours shifts 10A-10P. Remote. Pay Range: $34.90 - $52.35 Job Description
Required to live 45 minutes from Atrium Health Wake Forest Baptist. Schedule : 10am-10pm, 3 days per week Job Summary: Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures. Delivers, manages, and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing. Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing. Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice. Education/Experience
Graduation from an accredited School of Nursing with two years of acute care experience required. Prefer acute care experience within the last 10 years. Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred. Licensure, Certification, and/or Registration
Current license as a Registered Nurse (RN) in the State of North Carolina Basic Cardiac Life Support (BCLS) certification required. Essential Functions
Provides patient/family centered care, acting as partner and adviser, assists and supports patients and families to manage their health care, respecting their culture and values, individual needs, health goals and treatment preferences. Applies critical reasoning and clinical judgment to expedite appropriate care and treatment via telecommunication technologies (telephone, fax, email, internet, patient portal). Ensures proper scheduling and follow up on test results for providers. Uses active listening, approved protocols, and evidence-based practice in explaining test results and medications to patients. Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care. Participates in professional development by maintaining required competencies, identifying learning needs and seeking appropriate educational offerings. Demonstrates ability to function in a professional practice model, including shared governance and adherence to standards of care. Focuses on patient safety and quality of nursing care by applying appropriate nursing interventions, patient education, advocacy, coordinating nursing and other health services, and evaluating patient outcomes. Maintains knowledge of care teams for coordination of patient care, self-management, population management and communication skills. Adapts personal communication style to meet the needs of diverse patients and backgrounds. Demonstrates assessment, critical thinking, and customer service skills. Performs other related duties incidental to the work described herein. Skills/Qualifications
Ability to assess nursing needs of acute and chronically ill patients through technology methods Ability to seek resources independently and work collaboratively Ability to establish and maintain effective working relationships Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Ability to teach patients and families in accordance with the nursing plan of care Ability to use the computer and learn new software programs Ability to document and communicate pertinent information using computer and/or paper documentation tools Our Commitment to You
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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