NAPA Auto Parts
Overview
Charlotte, NC, USA • Full time We are so much more than a Parts Store and we are looking for great talent to join our NAPA family. As a NAPA
Counter Sales associate , you are the "face of the retail store" and the go-to person for customers entering our retail stores for their automotive needs. You don’t need to be able to tear down and rebuild engines; however, a background and knowledge of automotive parts is important. This opportunity supports a career path with us as a Parts Specialist, or as a stepping stone to explore other roles. What you will be doing
Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone Use your parts knowledge to assist other NAPA team members in answering customer questions Provide outstanding customer care and interactions with everyone who visits the store Maintain a customer-focused, high-energy approach in a fast-paced environment Welcome retail customers and engage to provide a positive shopper experience Operate technology (computer, cash register, telephone, and paper catalog system) This is the right opportunity for you if you
Genuinely enjoy helping customers with auto parts and service questions Have gained parts experience through the automotive industry or by tinkering with/repairing cars and trucks Are willing to learn all things automotive if you don’t have the background Want to join a team where you can learn and grow your career What you’ll need
Valid Driver's License Experience in a parts store or automotive industry or a willingness to learn all things auto parts High School Diploma or GED; technical or trade school courses or degree are a plus Excellent verbal and written communication skills Ability to thrive in a fast-paced retail environment Strong listening skills and empathy for customers Nice to have (not a deal breaker)
Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging or inventory management systems Customer-centric approach (external/internal) ASE Certifications What’s in it for you
Awesome people and brand Competitive pay Outstanding health benefits and 401K Stable company with Fortune 200 status and a family feel Culture of promotion from within, with creativity and problem solving Great training and ongoing development with leadership and your team Not the right fit? Express interest in future opportunities by joining our Talent Community or creating an account to set up email alerts for new postings that match your interests. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation; proof of vaccination will be required on or before the start date. Equal employment opportunity, including veterans and individuals with disabilities. PI277659248
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Charlotte, NC, USA • Full time We are so much more than a Parts Store and we are looking for great talent to join our NAPA family. As a NAPA
Counter Sales associate , you are the "face of the retail store" and the go-to person for customers entering our retail stores for their automotive needs. You don’t need to be able to tear down and rebuild engines; however, a background and knowledge of automotive parts is important. This opportunity supports a career path with us as a Parts Specialist, or as a stepping stone to explore other roles. What you will be doing
Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone Use your parts knowledge to assist other NAPA team members in answering customer questions Provide outstanding customer care and interactions with everyone who visits the store Maintain a customer-focused, high-energy approach in a fast-paced environment Welcome retail customers and engage to provide a positive shopper experience Operate technology (computer, cash register, telephone, and paper catalog system) This is the right opportunity for you if you
Genuinely enjoy helping customers with auto parts and service questions Have gained parts experience through the automotive industry or by tinkering with/repairing cars and trucks Are willing to learn all things automotive if you don’t have the background Want to join a team where you can learn and grow your career What you’ll need
Valid Driver's License Experience in a parts store or automotive industry or a willingness to learn all things auto parts High School Diploma or GED; technical or trade school courses or degree are a plus Excellent verbal and written communication skills Ability to thrive in a fast-paced retail environment Strong listening skills and empathy for customers Nice to have (not a deal breaker)
Background or passion for automotive, heavy equipment, farm, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging or inventory management systems Customer-centric approach (external/internal) ASE Certifications What’s in it for you
Awesome people and brand Competitive pay Outstanding health benefits and 401K Stable company with Fortune 200 status and a family feel Culture of promotion from within, with creativity and problem solving Great training and ongoing development with leadership and your team Not the right fit? Express interest in future opportunities by joining our Talent Community or creating an account to set up email alerts for new postings that match your interests. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers and terminates employees based on ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation; proof of vaccination will be required on or before the start date. Equal employment opportunity, including veterans and individuals with disabilities. PI277659248
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