Macy's
Retail Support Associate - Ready to Wear, Quaker Bridge Mall - Full Time
Macy's, Trenton, New Jersey, us, 08628
Be part of an amazing story
Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, the Macy’s 4th of July Fireworks, and the Thanksgiving Day Parade. We have been part of memorable moments and milestones for countless customers and colleagues. Those stories make this a special place to work. Job Overview
As a Macy’s Women’s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. You’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop‑ready environment. Beyond the cashier role, the customer is at the heart of everything we do—every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Selling Colleagues spend their day…
Begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions—so they’re fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves. They finish strong—sharing our Loyalty program benefits, making sure customers have everything they need, ending with a sincere thank‑you, often walking the package around and using the customer’s name. We believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Understand and communicate effectively with customers, co‑workers, and supervisors. Read and understand employment policies and safety rules/procedures in English. Be comfortable communicating and collaborating with customers and colleagues. Meet daily sales goal challenges. Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics. Can handle electronic devices with no problem. Essential Physical Requirements You Will Perform
Talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story – Apply Today! Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, the Macy’s 4th of July Fireworks, and the Thanksgiving Day Parade. We have been part of memorable moments and milestones for countless customers and colleagues. Those stories make this a special place to work. Job Overview
As a Macy’s Women’s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. You’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop‑ready environment. Beyond the cashier role, the customer is at the heart of everything we do—every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Selling Colleagues spend their day…
Begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions—so they’re fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and bring customers back. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves. They finish strong—sharing our Loyalty program benefits, making sure customers have everything they need, ending with a sincere thank‑you, often walking the package around and using the customer’s name. We believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. Excellence is a journey—we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results. Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Understand and communicate effectively with customers, co‑workers, and supervisors. Read and understand employment policies and safety rules/procedures in English. Be comfortable communicating and collaborating with customers and colleagues. Meet daily sales goal challenges. Be responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics. Can handle electronic devices with no problem. Essential Physical Requirements You Will Perform
Talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Merchandise discounts Performance‑based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story – Apply Today! Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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