Inside Sales Representative

Ignite your career at Alpine/Builders FirstSource, America’s largest supplier of building materials, value-added components, and building services to the professional market. We help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with tools, training, and resources, and empowered to try new things, gain new experiences, and build a career with unlimited horizons. PURPOSE Under direct supervision, provides sales and customer service activities primarily related to retail customers, utilizing knowledge of sales techniques and industry knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service to retail customers via walk-in, phone, or email, assisting with product inquiries, pricing, availability, refunds/exchanges, requiring knowledge of company products, procedures, and practices. Engages in selling company products/services and related items; provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). Enters orders into system and schedules product delivery. Plans and paces work to meet productivity goals. Participates in customer workshops. Handles and resolves simple customer complaints; forwards complex issues to senior staff. Assists with store housekeeping, signage, stocking, inventory control, and related activities. Observes safety procedures to prevent injuries; attends safety meetings; may suggest safety improvements. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. MINIMUM REQUIREMENTS High school diploma or GED and six months sales-related experience, or equivalent education and experience. COMPETENCIES Knowledge of company products, competitors’ products, and standards. Knowledge of pricing, discount, estimating formulas, and guidelines. Good verbal and written communication skills. Strong attention to detail. Excellent customer service skills. Knowledge of basic sales techniques and persuasion skills. Proficient in Microsoft Office and ERP systems. Ability to use material handling equipment. WORK ENVIRONMENT / PHYSICAL ACTIVITY Physical demands include:

Work in office and outdoor environments with weather variations. Lift up to 25 pounds frequently and up to 80 pounds occasionally. Stand or walk for 80% of the day; stoop and kneel regularly. Use hand tools, saws, forklift, pallet jack as needed. Reaching in all directions. We offer competitive wages, incentives, and benefits to support your well-being. Join us to learn new skills, face new challenges, and advance your career. For benefits details, visit

www.bldrbenefits.com . Alpine/Builders FirstSource is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, or disability. For ADA accommodations, contact (214)765-3990 or

ADA.Accommodation@bldr.com .

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