Schulte Hospitality Group
Catering Sales & Conference Service Manager - Graduate Auburn
Schulte Hospitality Group, Auburn, Alabama, us, 36831
3 days ago Be among the first 25 applicants
Schulte Companies
is seeking a dynamic, service-oriented
Conference Services Manager
to join our Graduate by Hilton Auburn team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's In It For You? When You Join Schulte Companies, You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! Schulte Companies Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To.
Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies
is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties And Responsibilities
Sets example through professional, friendly attitude towards clients and associates, timely response to clients and associates and observance of sales office standards
Coordinates conference rooms and event spaces and coordinates services for groups and organizations holding meetings, conventions and other events at the hotel
Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
Meet with representatives of groups and organizations to discuss what they have in mind for their meeting or special event
Sign contractual agreements and keep records of all communications in writing
Meet with the heads of other departments in the hotel to coordinate any planned events
Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Executes and supports the operational aspects of business booked (generating resumes, BEO's, and customer correspondence)
Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment to help upsell and maintain client loyalty
Perform any other job-related duties as assigned
Education And Experience
Minimum of High School education, post-high school education preferred
Minimum of 3 years in progressive hotel sales with leadership responsibilities
Knowledge, Skills And Abilities
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong understanding of revenue management principles
Ability to use reservation and revenue management systems to develop pricing and sales recommendations
Must have flexible work hours that may include evenings, weekends, and holidays
Comprehensive knowledge of technical and managerial applications of Outlook, PMS, CRES, Microsoft Office and all other appropriate PC applications.
Proven call quality scores
Must have the ability to provide constructive feedback and coach agents on proper selling techniques as required
Must have effective listening skills
Must be able to clearly communicate ideas and information using both verbal and written channels
Analytical approach to problem solving
Ability to manage time well and be flexible
Ability to work nights, overnights, and weekends
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
Schulte Companies is an Equal Opportunity Employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality and Restaurants
Referrals increase your chances of interviewing at Schulte Hospitality Group by 2x
Sign in to set job alerts for “Convention Services Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Schulte Companies
is seeking a dynamic, service-oriented
Conference Services Manager
to join our Graduate by Hilton Auburn team!
Schulte Companies
is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's In It For You? When You Join Schulte Companies, You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! Schulte Companies Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To.
Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies
is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties And Responsibilities
Sets example through professional, friendly attitude towards clients and associates, timely response to clients and associates and observance of sales office standards
Coordinates conference rooms and event spaces and coordinates services for groups and organizations holding meetings, conventions and other events at the hotel
Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
Meet with representatives of groups and organizations to discuss what they have in mind for their meeting or special event
Sign contractual agreements and keep records of all communications in writing
Meet with the heads of other departments in the hotel to coordinate any planned events
Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed
Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Executes and supports the operational aspects of business booked (generating resumes, BEO's, and customer correspondence)
Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment to help upsell and maintain client loyalty
Perform any other job-related duties as assigned
Education And Experience
Minimum of High School education, post-high school education preferred
Minimum of 3 years in progressive hotel sales with leadership responsibilities
Knowledge, Skills And Abilities
Strong analytical skills relative to impact on hotel revenues
Ability to communicate effectively verbally and in writing
Strong understanding of revenue management principles
Ability to use reservation and revenue management systems to develop pricing and sales recommendations
Must have flexible work hours that may include evenings, weekends, and holidays
Comprehensive knowledge of technical and managerial applications of Outlook, PMS, CRES, Microsoft Office and all other appropriate PC applications.
Proven call quality scores
Must have the ability to provide constructive feedback and coach agents on proper selling techniques as required
Must have effective listening skills
Must be able to clearly communicate ideas and information using both verbal and written channels
Analytical approach to problem solving
Ability to manage time well and be flexible
Ability to work nights, overnights, and weekends
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
Schulte Companies is an Equal Opportunity Employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality and Restaurants
Referrals increase your chances of interviewing at Schulte Hospitality Group by 2x
Sign in to set job alerts for “Convention Services Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr