People First Service Center
OPERATIONS & MGMT CONSULTANT MGR - SES - 64030166
People First Service Center, Tallahassee, Florida, us, 32318
OPERATIONS & MGMT CONSULTANT MGR - SES - 64030166
Date: Oct 14, 2025
Requisition No: 862974
Agency: Department of Health
Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES - 64030166
Specific Responsibilities This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensure proper coverage, and complete timesheets. Ensures all staff complete required training and are offered additional training.
The position is located in the Sexually Transmitted Disease (STD) Section of the Bureau of Communicable Disease, Division of Disease Control and Protection. The incumbent will be responsible for multiple aspects of operations related to field services for the program across the state of Florida.
Monitors the performance of the STD program clinical, surveillance, and field operations activities through established quality assurance guidelines. Assures that the statewide goals and objectives of the STD program are achieved and maintained within assigned areas. Coordinates all STD programmatic activities, including implementing policies and procedures to facilitate identifying, investigating, preventing, and controlling incidents or situations that may endanger public health.
Guides the quality assurance process for local STD control programs. This includes ensuring routine review of all programs, providing useful feedback and appropriate training, and identifying and sharing best practices.
Provides technical assistance to area STD Programs and STD clinic services on all matters related to billing and accounts receivable policies.
Evaluate, identify, and respond to specific needs in collaboration with local county health department STD managers, administration, community-based organizations, and related business units at an organizational and individual development level.
Serves as the STD Program's primary liaison with the HIV/AIDS Prevention Program to expand program collaboration and improve performance outcomes related to Partner Services for clients infected with HIV.
Monitors and provides technical assistance and guidance to area STD Program Managers to expand formalized service level agreements between County Health Department STD Programs and non-county health department providers to provide STD services.
Monitors and provides technical assistance to increase the proportion of persons reported with HIV who are assigned to area STD Programs for Partner Services.
Assumes lead role on Congenital Syphilis Review Board meetings and is lead congenital syphilis quality assurance reviewer for all area STD programs.
Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities
Knowledge of basic management principles and practices.
Knowledge of the methods of data collection and analysis.
Supervisory skills.
Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems.
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Ability to communicate and maintain effective working relationships with others.
Ability to formulate policies and procedures.
Ability to understand and apply applicable rules, regulations, policies, and procedures for operational and management analysis activities.
Ability to organize data into logical format for presentation in reports, documents, and other materials.
Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work, and other activities relating to improving operational and management practices.
Ability to work independently.
Ability to solve problems and make decisions.
Qualifications Preferred:
Bachelor’s degree
Five years of experience
Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values:
Innovation: We search for creative solutions and manage resources wisely.
Collaboration: We use teamwork to achieve common goals & solve problems.
Accountability: We perform with integrity & respect.
Responsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work TALLAHASSEE, FL, US, 32301-32317 (multiple zip codes listed)
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Additional Information Applicants whose responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, must register with the Selective Services System before their 26th birthday or have a Letter of Registration Exemption from the SSS.
For retirees of the Florida Retirement System (FRS), check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the hiring authority and/or People First Service Center in advance.
The State of Florida supports a drug‑free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
For assistance, call the People First Service Center at (877) 562-7287 Monday – Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr
Requisition No: 862974
Agency: Department of Health
Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES - 64030166
Specific Responsibilities This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensure proper coverage, and complete timesheets. Ensures all staff complete required training and are offered additional training.
The position is located in the Sexually Transmitted Disease (STD) Section of the Bureau of Communicable Disease, Division of Disease Control and Protection. The incumbent will be responsible for multiple aspects of operations related to field services for the program across the state of Florida.
Monitors the performance of the STD program clinical, surveillance, and field operations activities through established quality assurance guidelines. Assures that the statewide goals and objectives of the STD program are achieved and maintained within assigned areas. Coordinates all STD programmatic activities, including implementing policies and procedures to facilitate identifying, investigating, preventing, and controlling incidents or situations that may endanger public health.
Guides the quality assurance process for local STD control programs. This includes ensuring routine review of all programs, providing useful feedback and appropriate training, and identifying and sharing best practices.
Provides technical assistance to area STD Programs and STD clinic services on all matters related to billing and accounts receivable policies.
Evaluate, identify, and respond to specific needs in collaboration with local county health department STD managers, administration, community-based organizations, and related business units at an organizational and individual development level.
Serves as the STD Program's primary liaison with the HIV/AIDS Prevention Program to expand program collaboration and improve performance outcomes related to Partner Services for clients infected with HIV.
Monitors and provides technical assistance and guidance to area STD Program Managers to expand formalized service level agreements between County Health Department STD Programs and non-county health department providers to provide STD services.
Monitors and provides technical assistance to increase the proportion of persons reported with HIV who are assigned to area STD Programs for Partner Services.
Assumes lead role on Congenital Syphilis Review Board meetings and is lead congenital syphilis quality assurance reviewer for all area STD programs.
Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities
Knowledge of basic management principles and practices.
Knowledge of the methods of data collection and analysis.
Supervisory skills.
Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems.
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Ability to communicate and maintain effective working relationships with others.
Ability to formulate policies and procedures.
Ability to understand and apply applicable rules, regulations, policies, and procedures for operational and management analysis activities.
Ability to organize data into logical format for presentation in reports, documents, and other materials.
Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work, and other activities relating to improving operational and management practices.
Ability to work independently.
Ability to solve problems and make decisions.
Qualifications Preferred:
Bachelor’s degree
Five years of experience
Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values:
Innovation: We search for creative solutions and manage resources wisely.
Collaboration: We use teamwork to achieve common goals & solve problems.
Accountability: We perform with integrity & respect.
Responsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work TALLAHASSEE, FL, US, 32301-32317 (multiple zip codes listed)
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Additional Information Applicants whose responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, must register with the Selective Services System before their 26th birthday or have a Letter of Registration Exemption from the SSS.
For retirees of the Florida Retirement System (FRS), check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the hiring authority and/or People First Service Center in advance.
The State of Florida supports a drug‑free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
For assistance, call the People First Service Center at (877) 562-7287 Monday – Friday, 8:00 a.m. to 6:00 p.m., Eastern time.
#J-18808-Ljbffr