Navy Region Mid-Atlantic Fleet and Family Readiness (FFR)
Assistant Marina Manager
Navy Region Mid-Atlantic Fleet and Family Readiness (FFR), Virginia Beach, Virginia, us, 23450
Summary
This position is assigned to the Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC). The purpose of this position is to serve as an assistant manager for the assigned Sailing Center and Marina facility.
Location This position is located at the Cove Marina.
Duties
Assists with the economic and efficient operation of the assigned Sailing Center and Marina.
Assists with the day‑to‑day operations of the facility, including overseeing and directing work for assigned staff, ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, and reporting damages, mechanical or other breakage or malfunction, and safety hazards to the marina manager.
Manages sales entries into designated Point of Sale (POS) system.
Verifies, registers, issues and audits change funds, prepares and provides oversight of Daily Activity Reports (DARs) and deposits.
Assists with procurement requests, inventories and manages physical assets, resale inventory and rental equipment.
Maintains control over rental gear inventories, ensuring proper upkeep, maintenance and replacement of equipment.
Promotes, schedules and manages the conduct of fishing tournaments, sailing regattas and other special events; programs necessary resources for the purchase of supplies, equipment and resale merchandise.
Oversees the operation of the marina store and assists with sailing lessons as designated by the Marina Manager or MWR Director; carries out necessary communications with other MWR personnel that support Marina and Sailing Center activities, boater participation, marketing, purchase of equipment and accessories.
Assists with developing and overseeing employee schedules and certifying timecards and payroll.
Trains and coordinates employee development and training with outside resources in the industry.
Provides input to performance evaluation, counsels assigned personnel and recommends personnel actions, including selections for hire, recommendations for corrective actions or recognition and awards.
Ensures customer service and resolution of patron issues with minimal adverse impact on functional programs; manages patron call screening, customer service and general office duties including email, filing, scanning, letter drafting, organizing, managing accounts receivable, data entry including invoicing, bill entry and payment entry.
Supports the Equal Employment Opportunity (EEO) policy and ensures compliance with fire safety, security and other environmental issues.
Ensures the facility operates smoothly, safely and efficiently in the absence of management; serves as point of contact to subordinate staff, ensures tasks are processed and completed, provides necessary supplies and equipment, and resolves minor problems and employee complaints.
Ensures Marina and Sailing Center's safety boats are properly fueled and cleaned each morning and secured at end of day; operates safety boats during training sessions, regattas or other on‑the‑water activities; assists patrons with pulling boats, transporting hulls, launching, mooring, pump‑out station operation and fueling.
Performs minor maintenance such as changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats; tows disabled boats to assigned slips or dock.
Communicates with patrons to assist with basic boating needs, maintains order, monitors docks for improperly tied boats, retying as needed, ensures patron vessel insurance, registration and other required documentation are current and patrons adhere to marina policies.
Cautions patrons of disorderly behavior or unsafe practices; resolves problems diplomatically; may be required to remove disruptive patrons from the facility.
Performs dock inspections before operation opens and at closing to ensure safe operations; maintains a clean working area, follows sanitation requirements, sweeps and mops floors and dock, washes walls, windows, blinds and other surfaces, replaces light bulbs, maintains restrooms, bath and laundry houses, ensures bathrooms are disinfected, deodorized and ready for customer use, replenishes supplies.
Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading equipment into personal vehicles.
Requirements
Must pass all applicable records and background checks.
Must successfully pass the E‑Verify employment verification check; any discrepancies must be resolved as a condition of employment.
Starting May 7, 2025, non‑affiliated individuals requesting access will need a REAL ID‑compliant driver's license or another acceptable form of identification to access CNRMA Installations.
Qualifications
Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (launching, mooring, storage), boating equipment and facilities, and recreational boating activities.
Knowledge of military MWR and Non‑Appropriated Fund (NAF) procurement, personnel and funding.
Knowledge of NAF budgeting and activity‑level financial management.
Knowledge of asset and inventory management.
Knowledge of managing customer storage contracts and recurring billing.
Skill in promoting, scheduling, and managing recreational boating activities such as fishing tournaments, sailing regattas and other special events.
Ability to direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative.
Ability to work effectively with subordinates, supervisory and management officials, and patrons.
Ability to work independently and make sound decisions.
Ability to perform minor boat and marina maintenance (e.g., changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking, replacing floats).
Ability to tow disabled boats.
Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site‑specific software.
Ability to develop and effectively deliver presentations and/or training.
Ability to communicate effectively both orally and in writing.
Must have or be able to obtain and maintain a current state driver’s license.
Occasional travel of less than 20% may be required.
This position may be designated as mission essential personnel who are called upon for inclement weather and is subject to recall.
Incumbent may be required to work an uncommon tour of duty to meet program requirements, including evenings, nights, weekends and holidays.
Must successfully complete a National Agency Check or equivalent background screening upon selection and periodically thereafter as required.
Must be able to pass a standard swim test by swimming two widths of the pool without touching bottom or any other support.
Must successfully complete the Intermediate Marina Manager (IMM) course offered through AMI within the first year of hire.
Incumbent must possess or be able to obtain the following within 30 days of hire:
Cardiopulmonary Resuscitation Certification
First Aid Certification
National Association of State Boating Law Administrators (NAS BLA) Safe Boating Certification or equivalent
Education This position does not have a positive education requirement.
Additional Information Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. All Federal employees are required to remain drug free throughout employment. Commander, Navy Installations Command is a Drug‑Free Federal Workplace; the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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Location This position is located at the Cove Marina.
Duties
Assists with the economic and efficient operation of the assigned Sailing Center and Marina.
Assists with the day‑to‑day operations of the facility, including overseeing and directing work for assigned staff, ensuring a safe and pleasurable environment for all patrons, ensuring the cleanliness and good repair of the facility, and reporting damages, mechanical or other breakage or malfunction, and safety hazards to the marina manager.
Manages sales entries into designated Point of Sale (POS) system.
Verifies, registers, issues and audits change funds, prepares and provides oversight of Daily Activity Reports (DARs) and deposits.
Assists with procurement requests, inventories and manages physical assets, resale inventory and rental equipment.
Maintains control over rental gear inventories, ensuring proper upkeep, maintenance and replacement of equipment.
Promotes, schedules and manages the conduct of fishing tournaments, sailing regattas and other special events; programs necessary resources for the purchase of supplies, equipment and resale merchandise.
Oversees the operation of the marina store and assists with sailing lessons as designated by the Marina Manager or MWR Director; carries out necessary communications with other MWR personnel that support Marina and Sailing Center activities, boater participation, marketing, purchase of equipment and accessories.
Assists with developing and overseeing employee schedules and certifying timecards and payroll.
Trains and coordinates employee development and training with outside resources in the industry.
Provides input to performance evaluation, counsels assigned personnel and recommends personnel actions, including selections for hire, recommendations for corrective actions or recognition and awards.
Ensures customer service and resolution of patron issues with minimal adverse impact on functional programs; manages patron call screening, customer service and general office duties including email, filing, scanning, letter drafting, organizing, managing accounts receivable, data entry including invoicing, bill entry and payment entry.
Supports the Equal Employment Opportunity (EEO) policy and ensures compliance with fire safety, security and other environmental issues.
Ensures the facility operates smoothly, safely and efficiently in the absence of management; serves as point of contact to subordinate staff, ensures tasks are processed and completed, provides necessary supplies and equipment, and resolves minor problems and employee complaints.
Ensures Marina and Sailing Center's safety boats are properly fueled and cleaned each morning and secured at end of day; operates safety boats during training sessions, regattas or other on‑the‑water activities; assists patrons with pulling boats, transporting hulls, launching, mooring, pump‑out station operation and fueling.
Performs minor maintenance such as changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking and replacing floats; tows disabled boats to assigned slips or dock.
Communicates with patrons to assist with basic boating needs, maintains order, monitors docks for improperly tied boats, retying as needed, ensures patron vessel insurance, registration and other required documentation are current and patrons adhere to marina policies.
Cautions patrons of disorderly behavior or unsafe practices; resolves problems diplomatically; may be required to remove disruptive patrons from the facility.
Performs dock inspections before operation opens and at closing to ensure safe operations; maintains a clean working area, follows sanitation requirements, sweeps and mops floors and dock, washes walls, windows, blinds and other surfaces, replaces light bulbs, maintains restrooms, bath and laundry houses, ensures bathrooms are disinfected, deodorized and ready for customer use, replenishes supplies.
Assists in issuing and receiving rental equipment from customers, assists customers in hooking up trailers, loading and unloading equipment into personal vehicles.
Requirements
Must pass all applicable records and background checks.
Must successfully pass the E‑Verify employment verification check; any discrepancies must be resolved as a condition of employment.
Starting May 7, 2025, non‑affiliated individuals requesting access will need a REAL ID‑compliant driver's license or another acceptable form of identification to access CNRMA Installations.
Qualifications
Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (launching, mooring, storage), boating equipment and facilities, and recreational boating activities.
Knowledge of military MWR and Non‑Appropriated Fund (NAF) procurement, personnel and funding.
Knowledge of NAF budgeting and activity‑level financial management.
Knowledge of asset and inventory management.
Knowledge of managing customer storage contracts and recurring billing.
Skill in promoting, scheduling, and managing recreational boating activities such as fishing tournaments, sailing regattas and other special events.
Ability to direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative.
Ability to work effectively with subordinates, supervisory and management officials, and patrons.
Ability to work independently and make sound decisions.
Ability to perform minor boat and marina maintenance (e.g., changing batteries, scraping and cleaning boat bottoms, painting, varnishing boats, repairing piers and decking, replacing floats).
Ability to tow disabled boats.
Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site‑specific software.
Ability to develop and effectively deliver presentations and/or training.
Ability to communicate effectively both orally and in writing.
Must have or be able to obtain and maintain a current state driver’s license.
Occasional travel of less than 20% may be required.
This position may be designated as mission essential personnel who are called upon for inclement weather and is subject to recall.
Incumbent may be required to work an uncommon tour of duty to meet program requirements, including evenings, nights, weekends and holidays.
Must successfully complete a National Agency Check or equivalent background screening upon selection and periodically thereafter as required.
Must be able to pass a standard swim test by swimming two widths of the pool without touching bottom or any other support.
Must successfully complete the Intermediate Marina Manager (IMM) course offered through AMI within the first year of hire.
Incumbent must possess or be able to obtain the following within 30 days of hire:
Cardiopulmonary Resuscitation Certification
First Aid Certification
National Association of State Boating Law Administrators (NAS BLA) Safe Boating Certification or equivalent
Education This position does not have a positive education requirement.
Additional Information Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. All Federal employees are required to remain drug free throughout employment. Commander, Navy Installations Command is a Drug‑Free Federal Workplace; the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal Service. Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
#J-18808-Ljbffr