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Race Communications

Outside Sales Representative - Desert Hot Springs, CA

Race Communications, Desert Hot Springs, California, United States, 92240

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Overview As an Outside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers through direct interactions in their homes and communities. You will serve as the face of Race Communications, creating meaningful connections with individuals and effectively conveying the exceptional value of our products and services to secure their business. This role requires excellent communication and customer service skills, as well as sales acumen to explain products and services, address questions and complaints, and provide effective solutions. You will also support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting reliable, high-quality internet services.

Base pay range $60,000.00/yr - $85,000.00/yr

About Us As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won’t, serving over 30 communities across the state. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

Responsibilities

Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services

Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction

Identifies potential sales opportunities, and generates interest and sales opportunities

Builds relationships and trust with customers through open and interactive communication (listening)

Meets or exceeds monthly sales goals set by you and your manager

Manages creation and presentation of quotations for opportunities as they are identified

Generates new business and promotes growth of Race products

Gains and retains extensive product knowledge as well as detailed comprehension of customer\'s requirements for Race fiber optic internet, phone, and television products

Provides accurate, valid, and complete information when using our CRM and other software as provided

Keeps detailed records of customer interactions, processes customer accounts, and files documents

Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook

Participates in sales and marketing campaigns and attends outside events (travel required)

Maintains vehicle/equipment pre-op/post-op; maintains a clean driving record as defined by the current fleet insurance underwriter

Travels to multiple service locations across California and occasionally beyond, including during adverse weather conditions, while adhering strictly to safety protocols

Commutes extensively by vehicle daily, both indoors and outdoors, to visit Race clients\' businesses and/or residences

Flexibility to work overtime, including nights and weekends, as necessary

Qualifications

Eligibility to work in the US without sponsorship

Minimum age requirement of 21 years

A valid driver\'s license, subject to successful verification through a DMV check

High School Diploma or GED or equivalent combination of education and experience

Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles

Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit)

Demonstrated history of meeting or exceeding goals in a fast-paced sales environment

Ability to travel moderate distances daily by car and foot

Willingness to participate and occasionally travel to attend sales and marketing events

Proficiency in English (speaking, reading, writing, comprehension); proficiency in Spanish desirable

Benefits

100% employer-paid medical, dental, vision, and life for all employees

401(k) with 100% employer-matched up to 4% of annual income

Generous paid time off including sick, vacation, holiday and birthday pay

Free Race high-speed internet and phone service where available

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