KW PROPERTY MANAGEMENT AND CONSULTING
Front Desk Agent (Part Time)
KW PROPERTY MANAGEMENT AND CONSULTING, Miami, Florida, us, 33222
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Front Desk Agent (Part Time)
role at
KW PROPERTY MANAGEMENT AND CONSULTING .
The front desk team member will value all residents and guests and be committed to providing information and resources to ensure a meaningful visit. This is a key employee liaison between all guests of the community and the residents, providing exceptional customer service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Duties and Essential Functions
Greet all guests in a standing upright position as they enter the community, maintaining the highest quality of customer service.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All check‑in policies and procedures must be followed without any exceptions.
Coordinate with office administrative staff to maintain and update all unit owner information in a computer database.
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and professional.
Report any violations of the Rules and Regulations that are noticed at any time.
Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors.
Maintain the key‑control system and assure that all keys are locked and accounted for at all times.
Be familiar with the fire‑alarm system operations and report all incidents to management.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Follow all standards policies and procedures with regard to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue/Police services.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Report any and all maintenance items which include, but are not limited to, burned‑out lights, leaks, broken equipment to the Association office daily.
Perform the role of valet attendant as required based on shift schedules.
Work Environment The working environment will be indoor and will require sitting and standing frequently. The noise level is low to moderate.
Physical Demands The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level is usually low to moderate.
Position Type / Expected Hours of Work Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
High school diploma or GED; some college preferred.
Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills, and strong communication skills.
Minimum six months related experience and/or training.
Previous work experience in a high‑rise property setting is highly desired.
Valid driver’s license.
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Seniority Level Entry level
Employment type Part‑time
Job function Management and Manufacturing
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Front Desk Agent (Part Time)
role at
KW PROPERTY MANAGEMENT AND CONSULTING .
The front desk team member will value all residents and guests and be committed to providing information and resources to ensure a meaningful visit. This is a key employee liaison between all guests of the community and the residents, providing exceptional customer service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Duties and Essential Functions
Greet all guests in a standing upright position as they enter the community, maintaining the highest quality of customer service.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All check‑in policies and procedures must be followed without any exceptions.
Coordinate with office administrative staff to maintain and update all unit owner information in a computer database.
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and professional.
Report any violations of the Rules and Regulations that are noticed at any time.
Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors.
Maintain the key‑control system and assure that all keys are locked and accounted for at all times.
Be familiar with the fire‑alarm system operations and report all incidents to management.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Follow all standards policies and procedures with regard to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue/Police services.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Report any and all maintenance items which include, but are not limited to, burned‑out lights, leaks, broken equipment to the Association office daily.
Perform the role of valet attendant as required based on shift schedules.
Work Environment The working environment will be indoor and will require sitting and standing frequently. The noise level is low to moderate.
Physical Demands The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity, auditory and visual skills, and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level is usually low to moderate.
Position Type / Expected Hours of Work Days and hours of work will be determined at the property. This schedule may change to accommodate the business needs of the property.
Required Education and Experience
High school diploma or GED; some college preferred.
Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills, and strong communication skills.
Minimum six months related experience and/or training.
Previous work experience in a high‑rise property setting is highly desired.
Valid driver’s license.
Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community.
Seniority Level Entry level
Employment type Part‑time
Job function Management and Manufacturing
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