NTT DATA North America
Messaging Services Advisor
NTT DATA North America invites qualified candidates to apply for the Messaging Services Advisor role located in Atlanta, Georgia. This position focuses on managing, maintaining, and optimizing the Microsoft 365 environment to support seamless collaboration, communication, and productivity across the organization.
Key Responsibilities
Administration & Support
Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
Provide tier 2/3 support for O365-related issues, ensuring timely resolution.
Monitor system performance, availability, and security.
User & License Management
Create, manage, and deprovision user accounts, groups, and licenses.
Maintain role‑based access controls and security groups.
Security & Compliance
Implement and enforce security policies, MFA, and conditional access.
Monitor compliance with data governance, retention, and regulatory requirements.
Conduct regular audits and report on O365 usage and security.
Collaboration & Integration
Support integration of O365 with third‑party applications and services.
Assist with migrations, upgrades, and new feature rollouts.
Provide training and documentation for end users and IT staff.
Continuous Improvement
Stay current with Microsoft 365 updates, features, and best practices.
Recommend and implement improvements to enhance productivity and security.
Qualifications
Education & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field.
8+ years of experience administering Microsoft 365 environments.
Preferred Skills
Strong troubleshooting and analytical skills.
Excellent communication and documentation abilities.
Ability to work independently and collaboratively within a team environment.
Proficiency in Microsoft 365 Admin Center, PowerShell scripting, and Azure Active Directory.
Strong knowledge of Exchange Online, Teams, SharePoint, and OneDrive administration.
Familiarity with Intune, Endpoint Manager, and security/compliance tools.
Experience with hybrid environments (on‑premises AD + Azure AD) is a plus.
Compensation and Benefits Remote range: $75,870 – $148,600. This reflects the minimum and maximum target compensation for the position across all U.S. locations. Actual compensation will depend on work location, experience, and qualifications. Benefits include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long‑term disability coverage, paid time off, employee assistance, 401(k) with company match, and additional voluntary or legally required benefits.
About NTT DATA NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we support clients with consulting, data and artificial intelligence, industry solutions, and application and infrastructure management across more than 50 countries.
EEO Statement NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For Pay Transparency information, please click here. For our EEO Policy Statement, please click here.
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Key Responsibilities
Administration & Support
Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
Provide tier 2/3 support for O365-related issues, ensuring timely resolution.
Monitor system performance, availability, and security.
User & License Management
Create, manage, and deprovision user accounts, groups, and licenses.
Maintain role‑based access controls and security groups.
Security & Compliance
Implement and enforce security policies, MFA, and conditional access.
Monitor compliance with data governance, retention, and regulatory requirements.
Conduct regular audits and report on O365 usage and security.
Collaboration & Integration
Support integration of O365 with third‑party applications and services.
Assist with migrations, upgrades, and new feature rollouts.
Provide training and documentation for end users and IT staff.
Continuous Improvement
Stay current with Microsoft 365 updates, features, and best practices.
Recommend and implement improvements to enhance productivity and security.
Qualifications
Education & Experience
Bachelor’s degree in Information Technology, Computer Science, or related field.
8+ years of experience administering Microsoft 365 environments.
Preferred Skills
Strong troubleshooting and analytical skills.
Excellent communication and documentation abilities.
Ability to work independently and collaboratively within a team environment.
Proficiency in Microsoft 365 Admin Center, PowerShell scripting, and Azure Active Directory.
Strong knowledge of Exchange Online, Teams, SharePoint, and OneDrive administration.
Familiarity with Intune, Endpoint Manager, and security/compliance tools.
Experience with hybrid environments (on‑premises AD + Azure AD) is a plus.
Compensation and Benefits Remote range: $75,870 – $148,600. This reflects the minimum and maximum target compensation for the position across all U.S. locations. Actual compensation will depend on work location, experience, and qualifications. Benefits include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long‑term disability coverage, paid time off, employee assistance, 401(k) with company match, and additional voluntary or legally required benefits.
About NTT DATA NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we support clients with consulting, data and artificial intelligence, industry solutions, and application and infrastructure management across more than 50 countries.
EEO Statement NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For Pay Transparency information, please click here. For our EEO Policy Statement, please click here.
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