Job Description
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Data Analyst
Location: Plano, TX, USA
Pay Range: $26- $31
Work Schedule: Fully Onsite
**Korean and English Bilingual
Education and Years of Experience:
- Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering or Data Science equivalent level of work experience
- Minimum 1-3 years of experience in wireless industry preferred in Mobile QA or Mobile testing
Top Skills:
- Mobile Testing
- Detail oriented
- Data driven
- Responsible to tackle mobile quality issues from various streams including data from Carrier, VOC, Supply Chain, Customer Care, B2B and Network Performance.
- Mainly deal with issues before/after mobile product is launched in the market
- Proficiency speaking and writing in both English and Korean is required
- Provide technical support for the client carriers' marketing and engineering personnel on issues reported from market
- Perform stationary and field test of issue reproduction
- Communicate with internal R&D, carriers, and customers for the market issue reported and follow up
- Track, collect and analyze network KPI and other quality data in case of major issue is reported
- Managing master data, including creation, updates, and deletion.
- Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering or equivalent level of work experience
- Minimum 1-3 years of experience in wireless industry preferred in Mobile QA or Mobile testing
- Familiar with LTE and IMS/VoLTE Protocol
- Knowledge of Android infrastructure
- Familiar with Python, C++, Java
- Write / Review TCs
- Strong analytical and problem-solving skills, with the ability to extract actionable insights from complex datasets. Experience with statistical modeling, machine learning, or predictive analytics is a plus.
- Ability to perform root cause analysis, decision analysis and establish process mapping is a plus
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.