Novartis
Rheumatology Territory Account Specialist – Springfield
Novartis, Springfield, Massachusetts, us, 01119
Rheumatology Territory Account Specialist – Springfield
This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high performance, with experience selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems and meet the needs of key customers, while demonstrating ethical leadership and compliance with company policies and laws.
Candidate must reside within the territory (or within a reasonable daily commuting distance of 50 miles from the territory border), travel 60‑80% over a broad geography, and possess a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines
Associate Territory Account Specialist:
Recently separated from the US Military with 4+ years of service in a leadership capacity, or applicants with limited prior sales experience. Must demonstrate strong collaboration and product communication skills; preferred experience in the Novartis Sales Internship Program.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong collaboration and clinical product communication skills.
Senior Territory Account Specialist:
5+ years’ experience in the same fields, with proven collaboration and clinical product communication skills.
Executive Territory Account Specialist:
10+ years’ experience in the same fields, with proven collaboration and clinical product communication skills.
Driving is an Essential Function of this Role Full valid and unrestricted driver’s license required. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. Requests for reasonable accommodation for those unable to be vaccinated will be considered in accordance with applicable law.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete initial training, including home study of up to eight (8) hours per day and forty (40) hours per week.
Compensation Summary
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $114,100 – $211,900 per year
Executive Territory Account Specialist: $126,000 – $234,000 per year
Final salary offered is determined based on factors such as relevant skills and experience, and review upon joining. Novartis may change the published salary range.
Investments include performance‑based cash incentive and, depending on level, eligibility for annual equity awards.
US‑based employees receive comprehensive benefits: health, life, disability, 401(k) with match, generous time‑off.
Why Novartis Helping people with disease and their families takes more than innovative science. It requires a community of smart, passionate people collaborating, supporting and inspiring each other to achieve breakthroughs that change patients’ lives.
Benefits and Rewards Please read our handbook for all the ways we help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices on protected bases.
Accessibility & Reasonable Accommodations If you need a reasonable accommodation for any part of the application process or to perform essential functions, please email eea@novartis.com or call +1(877)395-2339.
#J-18808-Ljbffr
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.
As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem‑solving, team orchestration, and omni‑channel engagement.
Key Responsibilities
Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home‑office colleagues to address customer needs and deliver access support.
Apply deep knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges with agility.
Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead impactful customer engagements – virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real‑time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
Harness digital tools and omni‑channel strategies to personalize outreach and engage customers across both virtual and face‑to‑face settings.
Essential Requirements
Bachelor’s degree required from a 4‑year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
Proven track‑record of consistent high performance, with experience selling to large accounts and key customers.
Self‑starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems and meet the needs of key customers, while demonstrating ethical leadership and compliance with company policies and laws.
Candidate must reside within the territory (or within a reasonable daily commuting distance of 50 miles from the territory border), travel 60‑80% over a broad geography, and possess a valid driver’s license.
Desirable Requirements
Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Leveling Guidelines
Associate Territory Account Specialist:
Recently separated from the US Military with 4+ years of service in a leadership capacity, or applicants with limited prior sales experience. Must demonstrate strong collaboration and product communication skills; preferred experience in the Novartis Sales Internship Program.
Territory Account Specialist:
2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong collaboration and clinical product communication skills.
Senior Territory Account Specialist:
5+ years’ experience in the same fields, with proven collaboration and clinical product communication skills.
Executive Territory Account Specialist:
10+ years’ experience in the same fields, with proven collaboration and clinical product communication skills.
Driving is an Essential Function of this Role Full valid and unrestricted driver’s license required. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only) Employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. Requests for reasonable accommodation for those unable to be vaccinated will be considered in accordance with applicable law.
For Field Roles with a Dedicated Training Period The individual hired for this role will be required to successfully complete initial training, including home study of up to eight (8) hours per day and forty (40) hours per week.
Compensation Summary
Associate Territory Account Specialist: $77,000 – $143,000 per year
Territory Account Specialist: $93,800 – $174,200 per year
Senior Territory Account Specialist: $114,100 – $211,900 per year
Executive Territory Account Specialist: $126,000 – $234,000 per year
Final salary offered is determined based on factors such as relevant skills and experience, and review upon joining. Novartis may change the published salary range.
Investments include performance‑based cash incentive and, depending on level, eligibility for annual equity awards.
US‑based employees receive comprehensive benefits: health, life, disability, 401(k) with match, generous time‑off.
Why Novartis Helping people with disease and their families takes more than innovative science. It requires a community of smart, passionate people collaborating, supporting and inspiring each other to achieve breakthroughs that change patients’ lives.
Benefits and Rewards Please read our handbook for all the ways we help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
EEO Statement The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices on protected bases.
Accessibility & Reasonable Accommodations If you need a reasonable accommodation for any part of the application process or to perform essential functions, please email eea@novartis.com or call +1(877)395-2339.
#J-18808-Ljbffr