AEROCONTACT
Product Support Engineer- Aftermarket (H/F) - SAFRAN ELECTRONICS & DEFENSE AVION
AEROCONTACT, Grand Prairie, Texas, United States, 75051
Product Support Engineer - Aftermarket (H/F) - SAFRAN ELECTRONICS & DEFENSE AVIONICS USA, LLC
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Product Support Engineer- Aftermarket (H/F) - SAFRAN Electronics & Defense Avionics USA, LLC
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AEROCONTACT
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Electronics & Defense propose à ses clients des solutions d'intelligence embarquée leur permettant d'appréhender l'environnement, de réduire la charge mentale et de garantir une trajectoire, même en situation critique, ce dans tous les environnements : sur terre, en mer, dans le ciel ou l'espace. La société met les expertises de ses 13 000 collaborateurs au service de ces trois fonctions : observer, décider et guider, pour les marchés civils et militaires.
Mission Description For us, working at Safran is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.
Job Summary Manage transfer-specific activities and coordinate the transfer of product equipment and maintenance procedures, which involve technical document writing, review, correction, coordinating and providing training plans for technicians, and performing first article inspections.
Essential Job Functions
Report to the engineering manager and carry out product transfer projects with moderate supervision.
Manage and support product transfers, validating that all required test equipment, knowledge, documentation, tools, and engineering requirements are properly transferred.
Work on collaborative project teams in conjunction with project engineers and project managers.
Manage own time on projects and departmental goals, milestones, and budgets.
Perform system engineering, analysis, system integration, and verification.
Review and analyze technical documentation on maintenance processes.
Monitor testing and analyze data to verify performance of the product against customer and design specifications.
Evaluate engineering drawings and schematics.
Test and troubleshoot hydro‑electro‑mechanical sub‑assemblies.
Other duties may be assigned.
Job Knowledge Ability to read and interpret circuit schematics; knowledge of Geometric, Dimensioning & Tolerancing (GD&T) and engineering drawing standards; knowledge in design of wiring, cabling, shielding, noise management, and electrical packaging; working knowledge of computer hardware, interfacing, and communication protocols; working knowledge of various sources of electrical power (batteries, DC power, power budgeting, 3‑phase AC); electronics test equipment and tools (oscilloscope, multi‑meter, etc.); familiarity with civil avionics digital interfaces.
Required Competencies
Bachelor's degree in Engineering.
3‑5 years of experience with project and program transfer.
Strong analytical and problem‑solving skills.
Good documentation and communication skills.
Proficiency in Microsoft Word, Excel, PowerPoint, and MS Project.
Basic experience with Enovia or other Product Lifecycle Management (PLM) tools a plus.
Basic experience with SAP or other ERP/MRP tools a plus (trainable if absent).
All applicants must be U.S. Persons within the meaning of ITAR.
Legal and Compliance This position requires use of information or access to hardware subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons (U.S. Citizen, U.S. Permanent Resident, political asylee, or refugee).
Physical Demands The employee is regularly required to remain in a stationary position and occasionally move about the office and laboratory, operate a computer and other office productivity machinery, and lift up to 10 pounds. The role requires clear communication, observation at close range, and occasional use of hearing protection in laboratory environments.
Work Environment The work environment is split between office and laboratory work, with most activities performed in the office. Noise levels are typically quiet in the office but may occasionally require hearing protection in the lab.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Position Details Seniority level: Mid‑Senior level Employment type: Full‑time
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Product Support Engineer- Aftermarket (H/F) - SAFRAN Electronics & Defense Avionics USA, LLC
role at
AEROCONTACT
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Electronics & Defense propose à ses clients des solutions d'intelligence embarquée leur permettant d'appréhender l'environnement, de réduire la charge mentale et de garantir une trajectoire, même en situation critique, ce dans tous les environnements : sur terre, en mer, dans le ciel ou l'espace. La société met les expertises de ses 13 000 collaborateurs au service de ces trois fonctions : observer, décider et guider, pour les marchés civils et militaires.
Mission Description For us, working at Safran is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.
Job Summary Manage transfer-specific activities and coordinate the transfer of product equipment and maintenance procedures, which involve technical document writing, review, correction, coordinating and providing training plans for technicians, and performing first article inspections.
Essential Job Functions
Report to the engineering manager and carry out product transfer projects with moderate supervision.
Manage and support product transfers, validating that all required test equipment, knowledge, documentation, tools, and engineering requirements are properly transferred.
Work on collaborative project teams in conjunction with project engineers and project managers.
Manage own time on projects and departmental goals, milestones, and budgets.
Perform system engineering, analysis, system integration, and verification.
Review and analyze technical documentation on maintenance processes.
Monitor testing and analyze data to verify performance of the product against customer and design specifications.
Evaluate engineering drawings and schematics.
Test and troubleshoot hydro‑electro‑mechanical sub‑assemblies.
Other duties may be assigned.
Job Knowledge Ability to read and interpret circuit schematics; knowledge of Geometric, Dimensioning & Tolerancing (GD&T) and engineering drawing standards; knowledge in design of wiring, cabling, shielding, noise management, and electrical packaging; working knowledge of computer hardware, interfacing, and communication protocols; working knowledge of various sources of electrical power (batteries, DC power, power budgeting, 3‑phase AC); electronics test equipment and tools (oscilloscope, multi‑meter, etc.); familiarity with civil avionics digital interfaces.
Required Competencies
Bachelor's degree in Engineering.
3‑5 years of experience with project and program transfer.
Strong analytical and problem‑solving skills.
Good documentation and communication skills.
Proficiency in Microsoft Word, Excel, PowerPoint, and MS Project.
Basic experience with Enovia or other Product Lifecycle Management (PLM) tools a plus.
Basic experience with SAP or other ERP/MRP tools a plus (trainable if absent).
All applicants must be U.S. Persons within the meaning of ITAR.
Legal and Compliance This position requires use of information or access to hardware subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. Persons (U.S. Citizen, U.S. Permanent Resident, political asylee, or refugee).
Physical Demands The employee is regularly required to remain in a stationary position and occasionally move about the office and laboratory, operate a computer and other office productivity machinery, and lift up to 10 pounds. The role requires clear communication, observation at close range, and occasional use of hearing protection in laboratory environments.
Work Environment The work environment is split between office and laboratory work, with most activities performed in the office. Noise levels are typically quiet in the office but may occasionally require hearing protection in the lab.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Position Details Seniority level: Mid‑Senior level Employment type: Full‑time
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