Red Hat
About the Job
Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self‑service, making our monitoring system more sustainable, and eliminating work through automation.
The SRE team offers the opportunity to influence the complex challenges of scale unique to Red Hat managed cloud services while using your skills in coding, operations, and large‑scale distributed system design. Red Hat relies on teamwork and openness for its success. We are a global team that cultivates a transparent environment and a blameless culture to support continuous improvement. Your individual contributions have visibility, career opportunities, and growth.
What You Will Do The day‑to‑day responsibilities involve working with live systems and coding automation. You will:
Contribute code that increases scalability and reliability of the service.
Contribute software tests and participate in peer review to improve code quality.
Help develop peers’ capabilities through knowledge sharing, mentoring, and collaboration.
Participate in a regular on‑call schedule, including occasional paid weekends and holidays.
Practice sustainable incident response and blameless post‑mortems.
Resolve customer issues escalated from the Red Hat Global Support team.
Work within a small agile team to develop and improve SRE software, support peers, plan, and self‑improve.
Explore and experiment with emerging AI technologies relevant to software development, identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
What You Will Bring
A bachelor’s degree in Computer Science or a related field involving software or systems engineering is required. Hands‑on experience demonstrating ability and interest in Site Reliability Engineering is valuable and may be considered in lieu of a degree.
Experience programming in at least one of Python, Golang, Java, C, C++ or another object‑oriented language.
Experience working with public clouds such as AWS, GCP, or Azure.
Ability to collaboratively troubleshoot and solve problems in a team setting.
Some experience troubleshooting an as‑a‑service offering (SaaS, PaaS, etc.) and working with complex distributed systems.
Direct experience with Kubernetes or OpenShift is a plus. Demonstrated ability to debug, optimize code and automate routine tasks.
Basic understanding of Unix/Linux operating systems.
Desired Skills
5+ years managing Linux servers running RHEL, CentOS, or Fedora hosted at a cloud provider such as AWS, GCE, or Azure.
3+ years experience with enterprise systems monitoring; knowledge of Prometheus is a plus.
3+ years experience with enterprise configuration management software like Ansible, Puppet, or Chef.
2+ years programming with at least one object‑oriented language; Golang, Java, or Python are preferred.
2+ years delivering a hosted service.
Demonstrated ability to quickly and accurately troubleshoot system issues.
Solid understanding of TCP/IP networking and protocols such as DNS and HTTP.
Solid communication skills and experience presenting to customers.
1+ year(s) experience with Kubernetes (plus).
1+ year(s) experience with Docker‑based containers (plus).
Pay Transparency The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.
About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, delivering high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across environments from in‑office to fully remote, depending on role requirements. Red Hatters are encouraged to bring their best ideas regardless of title or tenure. We are a leader in open source because of our open and inclusive environment.
Benefits
Comprehensive medical, dental, and vision coverage.
Flexible Spending Account – healthcare and dependent care.
Health Savings Account – high deductible medical plan.
Retirement 401(k) with employer match.
Paid time off and holidays.
Paid parental leave plans for all new parents.
Leave benefits including disability, paid family medical leave, and paid military leave.
Additional benefits: employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note:
These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion. We empower people from different backgrounds, perspectives, and experiences to share ideas, challenge the status quo, and drive innovation. We welcome and encourage applicants from all dimensions of a global community.
Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for or will not pay any fees or commissions for unsolicited resumes or CVs except as required by written contract. Red Hat supports individuals with disabilities and provides reasonable accommodations. If you need assistance completing our online job application, email application‑assistance@redhat.com. General inquiries such as status of a job application will not receive a reply.
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The SRE team offers the opportunity to influence the complex challenges of scale unique to Red Hat managed cloud services while using your skills in coding, operations, and large‑scale distributed system design. Red Hat relies on teamwork and openness for its success. We are a global team that cultivates a transparent environment and a blameless culture to support continuous improvement. Your individual contributions have visibility, career opportunities, and growth.
What You Will Do The day‑to‑day responsibilities involve working with live systems and coding automation. You will:
Contribute code that increases scalability and reliability of the service.
Contribute software tests and participate in peer review to improve code quality.
Help develop peers’ capabilities through knowledge sharing, mentoring, and collaboration.
Participate in a regular on‑call schedule, including occasional paid weekends and holidays.
Practice sustainable incident response and blameless post‑mortems.
Resolve customer issues escalated from the Red Hat Global Support team.
Work within a small agile team to develop and improve SRE software, support peers, plan, and self‑improve.
Explore and experiment with emerging AI technologies relevant to software development, identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
What You Will Bring
A bachelor’s degree in Computer Science or a related field involving software or systems engineering is required. Hands‑on experience demonstrating ability and interest in Site Reliability Engineering is valuable and may be considered in lieu of a degree.
Experience programming in at least one of Python, Golang, Java, C, C++ or another object‑oriented language.
Experience working with public clouds such as AWS, GCP, or Azure.
Ability to collaboratively troubleshoot and solve problems in a team setting.
Some experience troubleshooting an as‑a‑service offering (SaaS, PaaS, etc.) and working with complex distributed systems.
Direct experience with Kubernetes or OpenShift is a plus. Demonstrated ability to debug, optimize code and automate routine tasks.
Basic understanding of Unix/Linux operating systems.
Desired Skills
5+ years managing Linux servers running RHEL, CentOS, or Fedora hosted at a cloud provider such as AWS, GCE, or Azure.
3+ years experience with enterprise systems monitoring; knowledge of Prometheus is a plus.
3+ years experience with enterprise configuration management software like Ansible, Puppet, or Chef.
2+ years programming with at least one object‑oriented language; Golang, Java, or Python are preferred.
2+ years delivering a hosted service.
Demonstrated ability to quickly and accurately troubleshoot system issues.
Solid understanding of TCP/IP networking and protocols such as DNS and HTTP.
Solid communication skills and experience presenting to customers.
1+ year(s) experience with Kubernetes (plus).
1+ year(s) experience with Docker‑based containers (plus).
Pay Transparency The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.
About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, delivering high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across environments from in‑office to fully remote, depending on role requirements. Red Hatters are encouraged to bring their best ideas regardless of title or tenure. We are a leader in open source because of our open and inclusive environment.
Benefits
Comprehensive medical, dental, and vision coverage.
Flexible Spending Account – healthcare and dependent care.
Health Savings Account – high deductible medical plan.
Retirement 401(k) with employer match.
Paid time off and holidays.
Paid parental leave plans for all new parents.
Leave benefits including disability, paid family medical leave, and paid military leave.
Additional benefits: employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note:
These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion. We empower people from different backgrounds, perspectives, and experiences to share ideas, challenge the status quo, and drive innovation. We welcome and encourage applicants from all dimensions of a global community.
Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for or will not pay any fees or commissions for unsolicited resumes or CVs except as required by written contract. Red Hat supports individuals with disabilities and provides reasonable accommodations. If you need assistance completing our online job application, email application‑assistance@redhat.com. General inquiries such as status of a job application will not receive a reply.
#J-18808-Ljbffr