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Red Hat

Senior Site Reliability Engineer

Red Hat, California, Missouri, United States, 65018

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About the Job Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale unique to Red Hat’s managed cloud services, while using your skills in coding, operations, and large‑scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth.

What You Will Do

Contribute code to increase the scalability and reliability of the service

Contribute software tests and participate in peer review to improve the quality of our codebase

Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration

Participate in a regular on‑call schedule, including occasional paid weekends and holidays

Practice sustainable incident response and blameless post‑mortems

Resolve customer issues escalated from the Red Hat Global Support team

Work within a small agile team to develop and improve SRE software, support peers, plan, and self‑improve

Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling

What You Will Bring

A bachelor’s degree in Computer Science or a related technical field involving software or systems engineering is required. Hands‑on experience that demonstrates your ability and interest in Site Reliability Engineering is valuable and may be considered in lieu of degree requirements. You must have experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object‑oriented language, and must have experience working with public clouds such as AWS, GCP, or Azure. You must also be able to collaborate troubleshoot and solve problems in a team setting.

As an SRE you will be most successful if you have experience troubleshooting an as‑a‑service offering (SaaS, PaaS, etc.) and experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug, optimize code, and automate routine tasks. A basic understanding of Unix/Linux operating systems is required.

Desired Skills

5+ years managing Linux servers running Red Hat Enterprise Linux, CentOS, or Fedora hosted at a cloud provider such as AWS, GCE, or Azure

3+ years with enterprise systems monitoring; knowledge of Prometheus is a plus

3+ years with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

2+ years programming with at least one object‑oriented language; Golang, Java, or Python preferred

2+ years delivering a hosted service

Demonstrated ability to quickly and accurately troubleshoot system issues

Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

Solid communication skills and experience working directly with and presenting to customers

1+ year experience with Kubernetes is a plus

1+ year experience with docker‑based containers is a plus

The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.

Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of the compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote‑US locations, the actual salary range may differ by location but will be commensurate with job duties and relevant work experience.

About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Across 40+ countries, associates work flexibly across environments, from office to fully remote, depending on role requirements. Red Hatters are encouraged to bring their best ideas, no matter title or tenure. We hire creative, passionate people ready to contribute their ideas, solve complex problems, and make an impact.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible Spending Account – healthcare and dependent care

Health Savings Account – high deductible medical plan

Retirement 401(k) with employer match

Paid time off and holidays

Paid parental leave plans for all new parents

Leave benefits including disability, paid family medical leave, and paid military leave

Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all dimensions of the global community.

Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, disability, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for payment of any fees, commissions, or other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries about the status of a job application will not receive a reply.

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